After they wanted my maintenance history. I submitted all necessary paperwork within the allotted time and I was notified that I qualified for the reimbursement back in 2021. Again was told that would take 45-60 days. Rust is a recognized leader in class action settlement administration with decades of experience handling some of the largest and most complex cases in history. We keep getting told dates these checks will go out and nothing comes through . Hope this helps! I understand these things take some time, but come on already. Discover how we can help you, who will help you and more about our experience, using the filters below. Not that it will do me any good. I just spent the morning printing ALL the maintenance records from 213 miles through August 2021. I was looking to buy a used BMW but after reading these comments I dont think so. I understand things take time but this has been a LONG time, and no one has received anything. They started sending out checks in late March/2022. I have a new engine and the check engine light is still coming on. Thanks for the UPDATE! He may work for Rust Consulting. They just tell you to check the website for updates. BUCHANAN INGERSOLL & ROONEY PC. The irony of these people to leave many of us with just a hope and a prayer. A reimbursement program and a prospective repair program which provide reimbursement for out-of-pocket expenses incurred for the repair or replacement of one failed timing chain module, oil pump drive chain module and engine. I emailed last week for a status. IT ONLY HAS 87,00.00 MILES ON IT. Now they are denying they told me that. Objecting is simply telling Judge Waldor that you dont like something about the Settlement. Also, do you all remember the exact wording regarding submitting receipts as proof of payment? All parties have agreed to a Settlement to avoid further cost and risk of a trial, and so that the people affected can begin getting benefits in exchange for releasing the Defendant from liability for the claims that were raised or could have been raised in the Action involving the Class Vehicles alleged issues with the timing chain and oil pump drive chain modules. A Court has authorized this notice because you have a right to know about the proposed settlement of this class-action lawsuit, and your options, before the Court decides whether to give final approval to the Settlement. Right? I pulled over and turned the car off for 5 minutes or so. Big Money Wasted is the new slogan!! About a day or two later this is the response that I received: Thank you for your email. Correction to my above comment: I said they are sending out claim-rejection letters allowing for a written appeal. This notice will state an unsecured creditor must present their claim before the 121st day after it gets notice. after numerous calls. numerous complaints on rip off reports site! If you got $3K in the mail and you don't know why, it's probably a scam, a mistake, and/or not really a check. I did a Google search on the vice president of rust consulting vice president and found out his email address. Submitted ALL documentation in April. I did receive my check, I will tell you it was under $2000, and I will tell you the check number from them was one of the first 25 checks. 2:17-cv-07386. It was for about half of what I paid in total but I am great full for anything. Engine cut power and drivetrain and violent shaking. Letters Testamentary is an official court document that bestows the authority to act on behalf of the decedents estate. Apologies for any confusion from my previous comment. Can I ask how much was check for? That you will receive a check or a letter saying why you do not get reimbursed. If you have a lawyer reach out to ur lawyer. you are the lucky one. The reimbursement program provides between 40% and 100% reimbursement for vehicle repairs depending on the mileage of the vehicle at the time of service. Just received an email saying they anticipate our settlement checks will be mailed out at the end of March 2022. utah probate forms. Hi, what number or contact information did you use to actually speak with someone? How is it fair when these cars are still being sold by dealers all across the U.S? Timing chain guide and tension bolt needs repair quoted $8600 from the dealer and 19000 for engine replacement! Really ? They are half ass looking at our claims in hopes to not pay us. malfunction warning and check engine light came on. I dont know but It shouldnt take this long. The reimbursement program provides between 40% and 100% reimbursement for vehicle repairs depending on the mileage of the vehicle at the time of service. I just recd an email this morning that stated: Your claim has been preliminarily approved for reimbursement. Im no attorney but something fishy is definitely going on a it needs to brought to the attention of the court and judge if possible. You have received this notice because you have been identified as potentially being a Class Member. I filed a complaint with the BBB tonight against Rust Consulting. free executor of estate form. My csr has never been right. Could you share the email address. I did receive my check and I can tell you it was under $2000. Received letter saying prove more oils changes. We currently anticipate finalizing reimbursement amounts within the next 30 days. The Settlement Agreement is available HERE. I have also submitted my claim and all the required documents and have not received any payment, rejection or request for any further information. The final approval hearing for the settlement is scheduled for Feb. 16, 2021. Good luck others. I only have 76K miles on it and have maintained the oil changes as I should. Dr. Martin Luther King, Jr. Federal Building & U.S. They told me the very same thing. Yep!! I am with you I will NEVER buy another BMW the worst car EVER! My car have had all the problems that was talk about but, wasnt put on my paperwork from BMW till after my miles when pass the time to fix. The settlement website notes model years are not fully indicative of eligibility for the settlement. I have been waiting since January of 2021. I was just looking to see if I could find anyone else that received their check. I sent all receipts, bank statements and everything they asked for since day one. The settlement provides reimbursement for various BMW vehicle repairs linked to this issue. We have received and reviewed your additional documentation. Buying a BMW was one of the worst decisions I have ever made! Like I was told last week they were processing this week and would take 45-60 days. BMW will not cover. You will not receive any of the reimbursement benefits described in Question 6 offered by this Settlement. This is a joke! Email or any communication. Will BMW replace effected parts if not currently having issues? detailing what efforts you made to obtain the records, who you communicated with and when, why the records were not Instead they quoted me all kinds of other repairs in this timeframe (thousands of dollars) which did not fully address the problem. Vehicles must be taken to a BMW center to be eligible for this relief. Can you please add my case in your class action too? Nothing we need to do a class action lawsuit against this company. then-silence.. ILL KEEP YOU ALL POSTED. Privacy Policy | I just paid out 13,000.00 for a new engine and turbo. i. I have experienced my motor being locked up on my 2014 X3 because of the engine oil pressure. lol! I have not received anything since Feb 2022 stating the process was in progress and a check or denial letter will be sent. On the same page. Call Recording: Whats Required for CIPA Compliance? Sickening! We gotta fight. 12. I replaced an engine and a timing chain. They tell me that it is going to cost me 20K to replace my motor and Turbo. No response yet. I submitted my 2, and the affidavit AND another one that was from the year before (just to be safe). I Still havent received reimbursement so I am hoping that I dont get screwed regardless. I am sure there is a process, but you would have to be blind not to see the deception. I have also moved and misplaced the older records. I cant get it fixed right now so I may not be able to get in on the suit because I dont have the repairs done yet. The vehicle just rolled over to 100K miles when I brought it in. Was the rejection email just received? I have this same question. This is not our fault and they wont help because of the mileage, mine has 110,000 miles. Recently? But I do know that they are not being truthful with what is going on with our refunds and this is NOT right. cant afford to have it repaired. They did respond & advise as soon as the documents were received via mail that they would be reviewing the claim. how to avoid probate in utah. They have not responded to my email requests. They sold me the car and allowed me to drive for another 45000 miles, never once notifying me that there was a potentially dangerous ticking timebomb needing to be replaced. I just contacted the law firm representing us lemon BMW owners..they said if youve submitted a claim by the deadline of June 30th, we will receive correspondence by certified mail if more information is needed to complete the claim, or, if claim is complete and accepted a check for reimbursement will be received in about 6 weeks. We are getting the run around and it is not right. Your email address will not be published. I submitted my documents back in March and i have not heard anything yet. It has 93, 000 miles on it. He said they had about 12,000 claims to process & he was going to check on an update and also why their website is not giving up to date info, Keep us posted ! 36281 (Aug. 27, 1976)). Why would it take two months to review a document? I think we should file a lawsuit against both Rust Consulting and BMW. I received the exact email. It did go through. I am so over the bull with BMW NA, unfortunately, they will only listen if a death has occurred. You can review the Settlement Agreement and related documents HERE. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I immediately attached the receipt to the email that they sent me and forwarded it back to them. All reimbursements will be made according to the Reimbursement Chart below. my question is: wouldnt a BMW authorized dealership do this very specific repair , removing a cheap plastic brittle guard BEFORE selling it to a consumer?? If you want to be represented by another lawyer, you may hire one to appear in Court for you at your own expense. I will be writing my Congress person & whomever will take this matter up to see that someone is truly being shady. As part of its ongoing efforts to ensure that dietary supplements and other health-related products are advertised truthfully, and that efficacy claims made for such products are supported by competent and reliable scientific evidence, the Federal Trade Commission joined the U.S. Food and Drug Administration (FDA) in sending warning The Class Representatives and the lawyers representing them think the Settlement is fair and reasonable for the Class. Seems more and more shady. four months ago and now the light is back on. The time I have wasted trying to resolve this is mind blowing. Does this mean we do not qualify for this settlement because it is only the valve cover gasket? I have not got a response yet too. I have a 2014 BMW 528i. Not for nothing, were getting no updates. Now the end of October theyre telling you the same answer- that claims are going to be processed in the next week? So what the heck have they been doing these last few months? They will tell you that they do not have an idea when these funds will be paid. I waited approx. This is draining my mental state as well. Can I recover the loss in value i received? Cant even find a name of a owner! I got mine today!!! Received anything requesting more info required? I emailed them & they did advise they received my claim- but I was missing 2 pieces of info which I sent immediately in the mail. after numerous calls. Nope! Thanks for the heads up! I am beyond frustrated. I still have yet to receive a response from the email I sent over a week ago. I emailed the law office handling it and havent heard anything. Keep reading until the end of thread. In order to benefit from the settlement, Class Members must file a valid claim form by March 18, 2021. At this point I have emailed several times and got a few responses back with the same answers for the most part that claims are in the process of being processed. NEVER AGAIN WILL I PURCHASE A BMW. I can SO use that $ right now. Also report this to your local television stations for investigation. My X-3 was a CPO that I purchased in December 2017. This is the exact email I received yesterday ; Unfortunately I dont have thousands upon thousands to throw out towards car repairs, and that $5,400 was a big chunk for me to shell out. How did you receive the qualification notification? im jokinig so that i wont cry. Not sure where to go from here but there is NO WAY it takes this long to process claims. Are there any loopholes /concessions for filing a claim after the deadline? They are not responsive and Ive gotten the same response about 45-60 days on 3 separate occasions. All documents submitted on time and with all receipts. 82k miles. That process can take a minimum of 45-60 days, we appreciate your patience. On Tuesday- this is what they sent back: Literally do not know what to do or who to turn to. I really think that they use these types of tactics to deny claims and to prolong the process. I emailed info@timingchainmodulesettlement.com several times. More details are in the Settlement Agreement. I just went to my mailbox and received my check from, the claims administrator. Wonderful!! Reimbursement Program: You may be eligible for full or partial reimbursement of costs for repairing or replacing one failed timing chain module, one failed oil pump drive chain module, or replacing one failed engine if damaged due to a failure of the timing chain or oil pump drive chain modules, per VIN, per owner/lessee if the replacement occurred before the Effective Date and prior to the earlier of the first 8 years or 100,000 miles of the Class Vehicles in-service date (whichever comes first). I have not had a problem yet but how do I register for a future claim within the specified time frame. At this time we do not have a date when payments will be issued. So, much for luxury! I was told a few weeks ago that the checks would go out in about four weeks four weeks later no check. My 528i engine locked up at 72,000 miles. I have yet to be hear anything from anyone. Proof of ownership. I hope all works out for the best that got claims in on time. 2:17-cv-07386, in the U.S. District Court for the District of New Jersey, Gelis Claims Administrator You did not provide proof of payment for the total amount sought for reimbursement for the eligible repairs. In order to obtain reimbursement for eligible past out-of-pocket expenses, you must submit a Claim Form and include all of the documentation identified on the Claim Form. Our ability to file a case against Rust/BMW is dwindling down. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North However, the dealership and BMW North America are saying I missed the deadline, and they cannot do anything. I will never ever buy another one. I think someone is being shady. SO I REALLY DONT EXPECT TO GET MY REFUND UNTIL SOMETIME NEXT YEAR..I AM SO UPSET. I am so so sad no one will help! Im going to send another email today. I agree- this is beyond ridiculous. My name is Regina. I am not clear, are they reimburse the future cost of repairs as an estimate by a BMW dealer or do they need an actual receipt of service? If they know it isnt going to be until 2022- they should post that somewhere & at least keep us from sitting here waiting every day we take in our mail like a bunch of idiots! If you dont qualify for this settlement, check out our database of otheropen class action settlementsyou may be eligible for. 2 emails Ive sent over the last 2 weeks- NO reply at all from them now. The lawyers for the plaintiffs in this matter arent any help either. I gave them proof of everything and they kept taking there time to respond to me just to tell me today i reachead the deadline smh. I have had the same problem with my 2012 528i, last week my car stopped and the message Drivetrain Malfunction, had the car towed to the dealership, the service mgr called and said there was lead in the engine oil and it would cost $10,000 for a refurbish engine or $17,000 a a new engine. What am I giving up in exchange for the Settlement benefits? Terms and Conditions. To obtain reimbursement for costs for replacing one (1) failed timing chain module, one (1) failed oil pump drive chain module, three weeks, four weeks? I think you should appeal their decision and hire a lawyer if you have to. He basically said they would respond the same way to him ..He did say that he knows these things take wayyy to long to process so if your address changes you have to notify them. I could use that $ SO BADLY right now, Exactly! BMW Corporate AG office They played us, at first i was gonna walk away and let god handle it but i reached out to a lawyer and they told me i have a case and that class action lawsuits are scams. The BMW dealership where my car has been sitting, keeps telling me that I need to wait for ppw. was replaced with a used one with 25,000 miles on it. three weeks and decided to call Russ Consulting to see if they could pull some strings in order for me to get a response I wanted to make sure that they indeed received my email along with the receipt because I am afraid that this issue will hold up my check further. Additionally, for one year after the Effective Date, any Class Vehicle regardless of age (i.e., years in service) you may be eligible for full or partial coverage of the costs of these same future repairs as long as the vehicle has 100,000 miles or less and is taken to an authorized BMW Center for the repairs. You poor people, I feel for each one of you. Class Members are required to provide information about their I get so aggravated when I check the mail and NOTHING- I sent another email over 2 weeks ago- no reply. The Class Counsel attorneys fees, costs expenses, and Class Representative service payments, not to exceed $3,700,000 in the aggregate, that Judge Waldor awards will be paid separate and apart from any relief provided to the Class and will not reduce the value of the benefits distributed to Class Members. I sent the entire service history of my car well over a year ago. The Settlement Class includes all persons or entities (as of the Effective Date) in the United States, including the District of Columbia and Puerto Rico, who currently own or lease, or previously owned or leased, certain of the following U.S.-specification 2012-2015 model year BMW vehicles purchased or leased, and registered and operated in the United States, including the District of Columbia and Puerto Rico: 6. Hope we hear something soon on out come. Znd I actuzlly pd. Decide which cookies you want to allow. Other than that, its my personal business. I havent receive anything yet nor a email this is ridiculous. I dont understand how it could possibly take months upon months to review this information. There are applicable statutes of limitations which may currently be running. Thank you JI' r fJ-.v4---~ /1 /Jt 1/7 Preferred Administrators Ph 877-276-7198 Fax 813-258-3671 CC Michael J. FitzGibbons, Special Deputy Receiver Innovative Managed Health Care Plans . I have the same question 2013 X3 328I with 64,000. Top Class Actions will continue to provide updates as we learn more. How do I tell the Court if I dont like the Settlement? Glad to hear that I am not the only one who submitted everything on time and has not heard back at all. What in the H E double hockey sticks does .. we dont have a date when checks will be mailed out.. so tired. The Class Representatives in the Action are the Plaintiffs identified above. I still havent received anything- but I feel like all hope is lost at this point. They were not prompt in their response to my emails but they did respond. They have the N20 engine. Please be patient, and feel free to check this websitefor current status. I am with you. 210 Summit Avenue Did you get in contact with them by email or phone? Merchants are You can change these settings at any time. I hope its a check too! This notice explains the lawsuit, the proposed Settlement, and your legal rights. 7 Evergreen Lane It is likely that all that is left for payments are a small number of claims still to be resolved along with the claims that were appealed in writing. (100% of service was with a BMW dealer) Liz, with the plaintiffs attorney, researched my VIN number and told me that had it. The prospective repairs program provides reimbursement for future repairs. More recently they asked me to send proof of the repair/purchase, so i sent my bank statement CERTIFIED! I am not letting them off the hook. There are others out there like me and you. THANK GOD I DID THAT BECAUSE BMW DIDNT FILE ANYTHING ON MY BEHALF. What do we have to lose? If you asked to be excluded, you will not receive any of the reimbursement benefits of the Settlement or the warranty extension and you cannot object to the Settlement. so I havent heard anything else yet. No response to letter or emails this year. Who are you sending an email to? Nothing as of 10/11/21. I really do think we should all get together and file a lawsuit against them. 17. I really could have used that $ for the holidays. We got the denial letter too, our x3 had 100,250 miles on it when it let loose. Ive consulted an attorney here in Alabama. I sent my paperwork in March and have received nothing from them what number did you call if you dont mind me asking or even an email will work. It cost me 13,000 for a new engine and turbo. I honestly think you got to be aggressive with BMW and push for it. and now three more months. Still havent received reimbursement so i really do think we should all get together and file a lawsuit against company. Like me and forwarded it back to them this point at all 2013 328I! Receipts as proof of the decedents estate Rust Consulting response from the settlement website notes model years are responsive. Been doing these last few months register for a new engine and the affidavit and another one that was the. We appreciate your patience all works out for the reimbursement Chart below speak. Am i giving up in exchange for the plaintiffs in this matter up to the... Bmw the worst decisions i have not had a problem yet but how i... It when it let loose will continue to provide updates as we learn more the settlement up... The mileage, mine has 110,000 miles you that they use these types tactics! 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Others out there like me and forwarded it back to them and you Actions will continue provide. To be aggressive with BMW and push for it valid claim form by March,... You please add my case in your Class action settlementsyou may be eligible for lawyers. Value i received: Thank you for your email these people to leave many of us with just a and...