One of the best hotel I ever been to I was very pleased. I did the Privelege Oceanfront and let me tell you it's the only way to go. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Full Time position. They were great!! Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. The chairs on the patio were not very comfy as they have no cushions. Said it wasnt a Jamaican thing. By the summer, Jones expects a soft rebound. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. All Inclusive from $ 377 per night + Free Transfer. Are pets allowed at Ocean Coral Spring Resort? Such a beautiful escape (even during Covid). Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. We greatly appreciate your feedback and have shared it with our team. Great Resort! Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Theyre one of the few hotels that have awarded us as travel agents. Yes, free parking is available to guests. nice balcony too. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Its amazing receiving this award, being number one for Ocean. The ocean was the most beautiful Ive ever seen. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. Full Time position. The furniture in my junior suite was very worn. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Taxes and fees that are shown are estimates only. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. The staff here work extremely hard to make sure everything is done wel and thT you are happy. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. . Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Management. Very convenient for all involved. Posted: February 28, 2023. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. A lot of activities for families even with small children 1+. Room: hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. The safe also had an issue that was fixed in hour. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. You are in a different country and not home. Job specializations: Sports/Fitness/Wellness. Food was above average. The food quality was comparable to many eateries at home. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. The pool grill was also closed. General Manager. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. 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Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . The food was amazing, I didn't have a bad meal but the service was real slow. Position: Manager General Manufacturing 1/2 - Steam Turbine Testing Supervisor Requisition: R10078841 Category: Manufacturing and Production Location: Sunnyvale, CA, USA Citizenship . I would go in with a mindset knowing the shortcomings. The jacuzzi tub had no stopper but we did not plan on using it anyways. Yes, Ocean Coral Spring Resort offers airport transportation for guests. The blue team were outstanding!! In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Top room amenities include air conditioning, a flat screen TV, and a desk. Food served fast doesn't have to be a typical fast food experience. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. The food at OCS is very good. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Well maintained, and never overly crowded. Our room was spacious and so was the balcony. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. The property is expanisve so there is some walking to restaurants but there are many. The beach would-be the only down fall at that point. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. Although I loved my room there was some construction touch up I think they should have done before reopening. Sign up for The Gleaners morning and evening newsletters. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The check in was extremely slow. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Location of the property is very beautiful and would hope that the problems are fixed. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, dry cleaning and laundry service are offered to guests. floor. Guests enjoyed a discussion with the designers, moderated . I hope he can improve the service as it is a nice place. You are given a glove to use at the buffet too. I will say that it is not "yet" a five star, and unless local management stays on daily requirements, some annoyances can keep it from being a four star, but on the whole it averages out around a four. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. Coral Springs, FL. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. We got a standard room and we were not a part of the Privilege Club. Best Private Van Service. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Dear Keneesha,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The maid service was hit and miss when the regular Natasha was not working. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. I had the best time! You can see our list of hotels and destinations by clicking on the icon on the right. The team looks forward to welcoming you back to another memorable experience. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. An extensive programme of sports, games and activities aimed at young people ages 1317. It was easy to find verse the previous reviews stating otherwise . The best part about the room was the shower! The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Conveniently located restaurants include Leon's Lobster Hut, Glistening Waters, and Rock Wharf Luminous Lagoon. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. All Rights Reserved. Our room faced the water park and it didnt open too early or close too late so it was never an issue. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. Good because you can go to the other 5 of them at any time. Hand sanitizer is everywhere and you are encouraged to use it. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. The resort opened in 2019 but the wear and tear in some areas looks so much older. We went all out to make them feel so grateful and feel thanked. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. We appreciate the awards, as well as the incentives. My girls have experienced the most perfect first family holiday, so we thank you for that. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Were there issues, yes, but trivial at best. Buffet had food replenishment issues. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis How disappointing. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Only Here! We had a 2-queen with pullout couch. What are some restaurants close to Ocean Coral Spring Resort? The air conditioning was either too chilly or not working. The chairs in the restaurants are all dirty, fabric needs changing. Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. Dear Guest, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. A few days before I left there were no facial tissues in any of the rooms. Listed on 2023-03-01. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. This is the version of our website addressed to speakers of English in United Kingdom. That shows how important for us is the local market, said Fernandez-Friera. Booze inventory was hit and miss. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. We are grateful for the business we had throughout that year. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Justyn Jones, general manager of Azul Beach Resort. The In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. General Manager. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. 7/4/2022. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Our team checks each review posted on the site disputed by our community as not meeting our. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, I was there for a conference and am still considering if I would go back on my own time. We never had any issues getting cots or cabanas. Job Description. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). The ocean was the most beautiful Ive ever seen. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Employees were top notch! Claim your listing for free to respond to reviews, update your profile and much more. The local travel agents, they represent a very important market for us. years. Youd sign for them. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. I would fix that by having someone remove towels if no oe has been there for over two hours. Which popular attractions are close to Ocean Coral Spring Resort? They work very hard every day, so treat them with respect and they will move mountains for you. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. I really must commend Ocean Coral Spring. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Not great, but good. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. The team looks forward to welcoming you back to another memorable experience. The beach itself is somewhat small, but by no means crowded. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). We got to learn which ones actually worked and go to those. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. It was easy to find verse the previous reviews stating otherwise . more. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. If I was staying here this December, I would definitely make a special request to stay on his. Large Private Charter Bus Service. the swim out water was cold but once in, you were fine. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Review tags are currently only available for English language reviews. Weve put in a lot of hard work over the years and its a great feeling. & I will be coming back with more family and friends!!! Only the Japanese restaurant requires a reservation. 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