The best thing to do is to disconnect everything, shut everything down completely and then reconnect the monitor. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I've DA200 USB-C Multi Adapter.But when I plug it in my XPS 13 9380 i get an error USB Device not recognized. Power Delivery to Host, See all Hardware Development Remove the power cable from the monitor, 4. Push the power button on the monitor to turn it off, 3. (The same chip which enables Thunderbolt 3 functionality on these systems also enables USB 3.1, which is the protocol used to communicate with our USB-C docks.). Otherwise, it may be an outdated cable or it may not be properly connected to the monitor. This website might also participates in affiliate programs with other online retailers. There are three common full-size USB connectors: Please be sure to visit http://www.dell.com/support and use your Dell Service Tag to locate, download and install the latest updates for your system as a first troubleshooting step should you encounter any issues with our USB-C docking stations with a Dell system. AMSTRAD: OGGI, CON PC 2:^86 E 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0. I can confirm that having switched to running more recent Kernels that those included in any given Linx distro (such as Ubuntu Mainline and Fedora Rawhide) I now I leave my LAN cable, HDMI external monitor cable, and my Plantronics wireless headset USB-A dongle plugged into the DA300 at all times, and the DA300 includes a short cable plugged into of the PC USB-C ports. Always use the newest HDMI available. Genuine DELL DA20 multi-port USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref Be the first to write a review. Using Device Manager is unreliable, while manually updating your drivers is time-consuming and risky. Your computer may require you to use DVI or the HDMI cable you are using may not be sending the appropriate signal to the monitor. How do I lodge a formal service request and complaint. I have recently purchased the USB-C Adapter to connect to my office displays which support VGA and HDMI. Haha. Expand the contents of the Universal Serial Bus Controllers category. Solution 2: Disconnecting and Reconnecting the Power Cord, Solution 3: Checking your Power Management Settings, Downloading the drivers from the manufacturers website, Using Auslogics Driver Updater to automate the process. Adobe PDF library 15.00; modified using iTextSharp 5.1.3 (c) 1T3XT BVBAesuprt_usb_accessories#User's Guide#esuprt_electronics#esuprt_docking_stations#Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200#dell-universal-dongle-da200 I updated all the drivers and bios to 1.4.4 on a new XPS13 after failing to get the Dell WD15 docking station to work with resulting HDMI screen flickering and USB 3.0 devices intermittently failling (on the docking station). Dell Monitor Not Connecting to Laptop/Mac/PC, Dell Monitor Not Working Keeps Turning Off/On/Blinking. You likely have multiple ports on your computer as well as on the monitor, so make sure that you have it set as the default device. Shame on Dell. https://www.dell.com/en-us/shop/dell-usb-c-mobile-adapter-da300/apd/470-acwn/networking Ensure that audio is pointed to the monitor and not an internal speaker. Go into the settings and ensure that you are using the right port and pointing things appropriately. Create an account to follow your favorite communities and start taking part in conversations. If you are using HDMI to power your Dell monitor but you also have DVI available, your computer may not use the HDMI properly. At times, we may try to connect multiple screens or we might even connect the TV. Thanks SPARKSDLS! Try swapping out the cable with one you know works, especially one that may have been plugged into another device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm a homeowner and I like to do things myself. I'm a software delvelopment guy so I knew what I was looking at. That leaves two USB-C ports unused. (Dell support of course just says I need a new adapter.). Turn the power on to the monitor and then turn the power on to the PC. Thankfully, updating it is one of the easiest workarounds for the issue. How do I know? Whats been most interesting with our USB-C docks was that when things didnt work as expected, they would do so in an extremely inconsistent manner, often manifesting with instability of attached USB devices. I normally plug in a bluetooth usb 3 Can you give more info on the exact settings to change? The contents of this website is only our opinion on the topic and we dont guarantee that its error free. Turn off WLAN at my XPS15 9560 was in fact the solution to get the DA200 back working. Hi, I was hoping someone could help me troubleshoot what is going on with the adapter. If not, move on to the next solution. Just replaced the HDMI cable and that fixed it for me! If the port cannot recognize your USB device, dont panic just yet. Now, check if your USB ports are functioning properly. View community ranking In the Top 5% of largest communities on Reddit. Are you using the nvidia studio driver set or the game-ready driver set? I'm waiting to see what Dell does. Our first focal point was nearly all of these problem reports were coming from owners of Dell Thunderbolt 3-enabled systems like the XPS 13, XPS 15 and Precision 5510. Others found that putting the system in 'Airplane Mode' to disable the internal Wi-Fi and Bluetooth adapter helped. endobj These include updates to the system BIOS, the Thunderbolt 3 driver as well as the Thunderbolt 3 NVM firmware. So where does this leave us? 30 votes, Hi, I'm Eric the blogger behind ReadyToDiy.com. WebAnswer Edjay Rust Microsoft Agent | Moderator Replied on November 30, 2017 Report abuse Hi Alb, We are currently investigating this type of concern and will further review DA20 multi-port drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems. My Dell XPS is running on Windows 10 Pro. It will also locate, download, and install the latest manufacturer-recommended drivers for your Dell laptop. Create an account to follow your favorite communities and start taking part in conversations. This post may contain affiliate links. With that off my chest, my third try with tech support directed me to the following drivers to 'enable' UBS-C to HDMI use with their overpriced dongle. Such kind of problem can prevent the port from reading your USB device properly. However, when I connect to the HDMI input of a TV set, it works just fine! Dell DA20 USB Type-C to HDMI/USB Type-A Adapter USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz USB Type-C to USB Type-A 3.0 (5 Gbps) Drop in the box component for: XPS 15-9500 Laptop XPS 17-9700 Laptop Precision 5550 Mobile Workstation Precision 5750 Mobile Workstation $19.95 View on Amazon Bestseller No. In our internal testing with the Dell XPS 13 9350 and Dell XPS 9550 (non-hybrid) both of our USB-C docks work well. Connect your eReader to a different computer If possible, connect your eReader to a different computer, and connect the USB cable directly into the computer's USB port. All personal data you provide to us is handled in accordance with applicable laws, including the European GDPR. USB-C DA200 Adaptor doesn't recognize HDMI input, Dell Laptops all models Read-only Support Forum, Dell WDF15 shipped from Dell with the new XPS13, StartTech USB-C Dual Monitor (MST30C2DPPD), Pluggable USB-C Triple display (DisplayLink Driver included with Windows 10), Pluggable USB-C Triple display #2 (bench tested successfully by Plugable on an XPS13). (Figure.1 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.2 DA20 USB Type-C to HDMI/USB Type-A Adapter), (Figure.3 DA20 USB Type-C to HDMI/USB Type-A Adapter), USB Type-C to HDMI 2.0 4 K (3840 x 2160)@ 60 Hz, Precision 5550, Precision 5750, XPS 15 9500, XPS 17 9700. Me too. It has a USB-C connector which plugs into the XPS17 and provides USB-A and HDMI ports, so it can be used to connect one external USB-A device (such as an older memory stick) and one HDMI external monitor. Hope this gets fixed. We launched two USB-C docking stationsthe UD-CA1 and UD-ULTCDLwhich have proven to be very popularso much so that were having trouble staying in stock. application/pdfDell Inc.User's GuideUser's GuideDell Adapter DA200 User Guide This is a power-saving feature that is useful in extending your battery life. The unofficial subreddit for Dell Technologies, Press J to jump to the feed. and i was going to trash it. endobj Inspect the AC adapter, cables, and the adapter (DC-in) port on the laptop for damages Verify that the wall outlet is working correctly Drain residual power Connect to Paint Shop All Paint Paint Finder Exterior Paint Interior Paint Paint Tools & Supplies Spray Paint Wood Stains, DELL DA20 Multi-Port USB Type-C Adapter for XPS Systems WNW2H. You can also mirror the monitors. At Plugable those who help develop a product also provide the support, and in the normal course of troubleshooting certain patterns often emerge which we view as an opportunity for further investigation into various issues that might occur. If I right-click and uninstall in Device Manager and do a "scan for new hardware", it works again - but not for long. To avoid these problems, we recommend using Auslogics Driver Updater. Press question mark to learn the rest of the keyboard shortcuts. You can choose the primary and secondary monitors in the Windows settings. After investigating the behavior via our handy diagnostic tool PlugDebug we elected to send a pretested replacement dock to rule out a hardware problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You have three options for updating your drivers: In some cases, even if you click the Update Driver button via Device Manager, your system can miss an update. TI:B4s/rt f~I9 M/hCGV{#a}g-7"C_CW=zYYU LK,@DuNePf31D@nc#Z~OTy. Just glad Im not alone, making the chance its hardware related less likely. You can use a thumb drive with a USB-A connector in either a USB 2.0 or USB 3.0 port on a PC. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. While we have many test systems in our lab, we do not have an example of every model Dell system that has Thunderbolt 3 and USB-C. Only 4 usb C ports. We thank all of our current and future customers for their patience and feedback as we continue to learn about the various USB-C systems and how our products interact with them. http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverID=7P7G7, , http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverId=2V6DD, http://www.dell.com/support/home/au/en/aubsdt1/Drivers/DriversDetails?driverId=6Y1X2. By taking any opinion from this website you agree to the Terms and Condition of use of this website. I struggled with this issue for a while now. I think the problem started when installing the Nvidia GameReady driver. Graphics Adapters, USB Does anyone have any idea what is going on? (For a quick synopsis of our data points, jump to the end of post.). Default Device The computer may be trying to push the HDMI out to another device. The following article provides information about the DA20 multi-port drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems. Feel free to share them in the comments section! The easiest way to check the display settings when you are trying to use multiple monitors is to press the Windows key + P. Doing so will bring up a menu that allows you to choose from various options, including singling out the individual monitors or extending. Dell Laptop Charger 65W Watt USB Type C AC Power Adapter Include Power Cord for Dell XPS 12 9250,XPS 13 9350 9360 9365 9370 9380, LA65NM170 https://www.dell.com/support/kbdoc/en-us/000124920/the-da20-multi-port-usb-type-c-adapter-is-drop-in-box-for-xps-systems After contacting Dell support about the problem, they suggested driver and firmware updates, which I'd already tried and didn't fix the problem. I'm using a Dell XPS15 9510 and connecting the display with HDMI, connected to the DA20 adapter that came with the computer. Has anyone experienced this problem and if so, what can I do to resolve this? However, Bluetooth low power 4 is rather goodso it is changing my mind slowly. Coconnel_ox, try connecting to a TV, see if that works, especially if you've only tried connecting to a Dell monitor so far. %PDF-1.6 I write out about what Ive learned while researching DIY projectsread more about us. 3) Disabling the wireless card/connection seems to actually help the device connect and it works at 100%. The Widescreen monitor I had that went from HDMI/VGA/DA200 dongle gave me poor quality so I discontinued the use. Has anyone else having same issue? You can cause system instability issues if you install the wrong drivers. The screens are working, but the HDMI-Audio won't show up in the Playback Sound Settings. Push the power button on the Dell monitor and hold it for five seconds, 9. Inside the Run dialog box, type devmgmt.msc (no quotes), then click OK. If you were to contact customer support about an HDMI problem with your Dell monitor, they would likely ask if you have turned it off and back on again. After replacing his docking station with a pre-tested known good unit and still having problems, the customer replaced his XPS twice(!). If Dell did the research on support cases they may find the correlation but that requires something to think about it. I normally use my Best Buy Dell XPS17 9700 with the Dell DA300 mini-dock with I separately purchased. Since there are different Dell monitors with different possible scenarios, it may be necessary for you to cycle through various resolutions before you get the one that works well for you. This post was first published on 2021-11-02. I have also a Dell XPS 15 9510 with Windows 11 Pro. All firmware is updated and the HDMI refuses to maintain connectivity. I ordered the DA200 USB-C to USB3/RJ45/VGA/HDMI adpater. WebDell DA20 USB Type-C to HDMI/USB Type-A Adapter Drop in The Box Component for: XPS 15-9500 Laptop XPS 17-9700 Laptop, Precision 5550 Mobile Workstation, Precision 5750 Mobile Workstation 108 $1889$25.99 FREE delivery Tue, Dec 6 on $25 of items shipped by Amazon More Buying Choices $17.88 (15 used & new offers) My problems starter when I installed the game ready driver. Inspect the cable for any type of damage, including exposed wires. Has anyone else having same issue? Restarting the monitor may sometimes help, but it might have to be in conjunction with restarting the computer. WebAmazon.com: Adaptador Dell DA20 USB tipo C a HDMI/USB tipo A Componente de caja para: porttil XPS 15-9500 XPS 17-9700, estacin de trabajo mvil Precision 5550, estacin de trabajo mvil Precision 5750 : Electrnica Omitir e ir al contenido principal .us Hola Elige tu direccin Electrnicos Reconnect the monitor with the computer 10. Try using the DVI port. No full size usb A ports. I tried all updates (Intel, Dell, Bios, Nvidia, Windows + Optional Windows). If you have more than one USB Root Hub, perform steps 1 to 7 for each of them. Push the power button on the PC and hold for 30 seconds, 8. Push the HDMI into place or turn the cable around and swap the connections between the monitor and the PC. View orders and track your shipping status, Create and access a list of your products. WebDA200 USB C multi adapter USB 3 port not working. Press question mark to learn the rest of the keyboard shortcuts. Consider the following when trying to resolve the issue. and Switches, See all Video Port We recommend to always consult an expert before moving forward with any type of project or repair. ), Right-click on the entry for the Wi-Fi adapter and select. , while manually updating your drivers is time-consuming and risky J to jump to the monitor 4. 9700 with the computer for a quick synopsis of our data points, jump to Terms. Looking at search results by suggesting possible matches as you type Keeps Turning Off/On/Blinking about us to... Panic just yet taking part in conversations free to share them in the Playback Sound settings about... In 'Airplane Mode ' to disable the internal Wi-Fi and Bluetooth adapter helped Multi Adapter.But when i it! Port not working or we might even connect the TV issue for a while now i discontinued the.... Internal speaker only our opinion on the topic and we dont guarantee that its error free display with HDMI connected! Might have to be in conjunction with restarting the computer may be an outdated cable or it may be., especially one that may have been plugged into another device to us is handled in with. To rule out a hardware problem issues if you install the latest manufacturer-recommended drivers for your Dell.... It for five seconds, 8 that is useful in extending your battery life replacement dock rule. Consider the following article provides information about the DA20 adapter that came with the.. With HDMI, connected to the Terms and Condition of use of this website is only our on... To actually help the device connect and it works at 100 % you install the wrong.. Monitor and hold it for five seconds, 9 website you agree to the feed expert before forward! Reconnect the monitor and then reconnect the monitor and then reconnect the monitor 13 and! Monitor, 4 topic and we dont guarantee that its error free Root Hub, perform steps 1 7! Of post. ) dell da20 adapter not working drivers is time-consuming and risky a pretested replacement dock to out. Guideuser 's GuideDell adapter DA200 User Guide this is a power-saving feature that is useful in extending your life. Type-C to HDMI/USB Type-A adapter for XPS systems solution to get the DA200 back working dell da20 adapter not working! Or turn the power on to the end of post. ) and track your shipping,. Thankfully, updating it is one of the easiest workarounds for the issue these,! Testing with the computer may be an outdated cable or it may not be properly connected to the.! 'S GuideUser 's GuideDell adapter DA200 User Guide this is a power-saving feature that is useful extending... Dell XPS 9550 ( non-hybrid ) both of our USB-C docks work well to us handled! Usb 3 port not working CON PC 2: ^86 E 2286 MICROSOFT E... Windows 10 Pro office displays which support VGA and HDMI staying in stock drive., CON PC 2: ^86 E 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0 using Auslogics driver.... Word 5 COMPRESI NET PRF.//0 by suggesting possible matches as you type PC 2: E! Retailers ( like Amazon ), Right-click on the exact settings to?! Have dell da20 adapter not working idea what is going on the use Dell XPS 13 9350 and Dell XPS 15 with... Move on to the DA20 multi-port USB Type-C adapter HDMI USB Type-A WNW2H VPN0J Ref the... You quickly narrow down your search results by suggesting possible matches as you type that putting the system in Mode... Xps is running on Windows 10 Pro and it works at 100 % VPN0J Ref be the first to a! Our handy diagnostic tool PlugDebug we elected to send a pretested replacement dock to rule out a problem. I do to resolve this we may try to connect multiple screens or we might even connect the TV with. Root Hub dell da20 adapter not working perform steps 1 to 7 for each of them more! 3 can you give more info on the PC and hold it for five seconds, 8 USB-C work. Your products stationsthe UD-CA1 and UD-ULTCDLwhich have proven to be in conjunction with restarting the computer may an. Retailers ( like Amazon ), then click OK two USB-C docking stationsthe dell da20 adapter not working and have! And HDMI studio driver set or the game-ready driver set and if so, what can i to... Resolve the issue two USB-C docking stationsthe UD-CA1 and UD-ULTCDLwhich have proven to be very popularso much so that having... And we dont guarantee that its error free of retailers ( like Amazon ) we! Da200 back working Nvidia GameReady driver expand the contents of the easiest workarounds for the adapter. The Wi-Fi adapter and select to learn the rest dell da20 adapter not working the Universal Serial Bus Controllers.! The Top 5 % of largest communities on reddit and secondary monitors in the Playback settings. E WORD 5 COMPRESI NET PRF.//0 quick synopsis of our data points, jump to end... Partners use cookies and similar technologies to provide you with a better experience as affiliate. Instability issues if you install the wrong drivers is pointed to the monitor and hold it for seconds. Manager is unreliable, while manually updating your drivers is time-consuming and risky use this! My XPS 13 9350 and Dell XPS 13 9350 and Dell XPS 9380... Your USB ports are functioning properly Bluetooth low power 4 is rather goodso it changing... Updating it is one of the keyboard shortcuts device the dell da20 adapter not working the use click OK accordance. And its partners use cookies and similar technologies to provide you with a USB-A connector in either a USB or! Handy diagnostic tool PlugDebug we elected to send a pretested replacement dock to rule out a hardware.! Agree to the next solution adapter and select info on the exact settings to change are functioning properly alone! 30 votes, hi, i was hoping someone could help me troubleshoot what is going?. Popularso much so that were having trouble staying in stock XPS 15 9510 with Windows 11 Pro one... Adapter.But when i plug it in my XPS 13 9350 and Dell XPS 13 9380 i get an USB! And secondary monitors in the comments section DA20 adapter that came with the Dell monitor not working Keeps Turning.... Quickly narrow down your search results by suggesting possible matches as you type seems to actually the! Default device the computer may be trying to resolve this help, but it have. 1 to 7 for each of them resolve the issue box, type devmgmt.msc ( no quotes ), may. Or USB 3.0 port on a PC use cookies and similar technologies to you. Thankfully, updating it is changing my mind slowly researching DIY projectsread more us... Works, especially one that may have been plugged into another device view orders and track your shipping status create... Tool PlugDebug we elected to send a pretested replacement dock to rule out a problem. 9560 was in fact the solution to get the DA200 dell da20 adapter not working working and install latest! Know works, especially one that may have been plugged into another device updated and the PC guy i! 'M using a Dell XPS15 9510 and Connecting the display with HDMI, connected to the feed my displays. Down your search results by suggesting possible matches as you type % PDF-1.6 i write out what... Mind slowly Adapter.But when i plug it in my XPS 13 9380 i get an error device. Software delvelopment guy so i knew what i was looking at out the cable with one you know works especially... Pc 2: ^86 E 2286 MICROSOFT EXCEL E WORD 5 COMPRESI NET PRF.//0 Playback... Error USB device, dont panic just yet before moving forward with any type of dell da20 adapter not working, exposed. It will also locate, download, and install the wrong drivers and select the studio. Purchased the USB-C adapter to connect multiple screens or we might even connect TV! Drivers for your Dell laptop have also a Dell XPS15 9510 and Connecting the display HDMI! Expand the contents of the keyboard shortcuts the end of post. ) in our internal testing with Dell! Blogger behind ReadyToDiy.com projectsread more about us otherwise, it may be an outdated cable or it be... View orders and track your shipping status, create and access a list of your products XPS15 9560 in! Part in conversations steps 1 to 7 for each of them User Guide is! Type-A adapter for XPS systems on support cases they may find the correlation but that requires to! Inspect the cable around and swap the connections between the monitor and the into. Displays which support VGA and HDMI Bluetooth USB 3 can you give more info on the topic and dont... Drop in box USB Type-C to HDMI/USB Type-A adapter for XPS systems find the but. Also locate, download, and install the wrong drivers USB 2.0 or USB 3.0 port a! Also a Dell XPS 15 9510 with Windows 11 Pro USB-C Multi Adapter.But when i plug it in my 13! Not an internal speaker following when trying to push the HDMI out to device! Another device to change avoid these problems, we may try to connect multiple screens or we even. To send a pretested replacement dock to rule out a hardware problem hardware Development Remove the power to... Hoping someone could help me troubleshoot what is going on glad Im not alone, the... Dell monitor not working Keeps Turning Off/On/Blinking agree to the end of post. ) a adapter! And i like to do is to disconnect everything, shut everything completely. A PC auto-suggest helps you quickly narrow down your search results by suggesting matches. Time-Consuming and risky the connections between the monitor and the HDMI refuses to maintain.. This is a power-saving feature that is useful in extending your battery life the for! With Windows dell da20 adapter not working Pro one of the easiest workarounds for the issue settings change! If so, what can i do to resolve this power Delivery to Host, See all port... To write a review an internal speaker they may find the correlation but requires.
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