In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. The light indicator on a pellet stove is designed to notify owners of issues or functions. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. This is usually the very last thing to check after ruling everything else out. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). These cracks can form around the heads of the buttons under the decal. For example, on some models, a blinking flue light can indicate excessively high temperatures. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. The fire burned too slowly or went out due to poor flame or fuel quality. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. Coleman Ponderosa SaluSpa Reviews: Is This Inflatable Hot Tub Worth It Or Not? We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. If nothing works and the stove will not power down, there might be a problem with the controller. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. If you can open the damper, this may solve the problem. Check the hopper. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. Thus, it can provide your desired warmth despite its compact size. The original was tagged at 4.1rpm ccw. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. Ensure the hopper lid is closed securely or the 5500 will not operate. Ashley Pellet Stove 5660 Error Code E4. The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. Hopefully, you can tackle these error codes now with absolute ease. Long pellets can block the opening in the hopper and not feed through the system properly. A bad igniter often causes the auto-ignition function to stop working. Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. Check the draft. Or, it could be due to extended power loss events, like a downed line or inclement weather. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Refer to your owners manual for assistance navigating feed rate adjustments. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. It should be as simple as pressing the button to restore power to the unit. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Usually, this alarm stems from a few common problems, which are easy to correct. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. You can do it on your own. For a better experience, please enable JavaScript in your browser before proceeding. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. Failure to follow instructions may result in property damage, bodily injury, or even death. First, the random shutdowns could be the result of an empty burnpot. Continue with Recommended Cookies. Pellet stoves may develop a built-in problem over time. Generally, when this happens, itll give a code, usually E2. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. Examine the pressure switch. So, keep reading. COPYRIGHT 2023. The probable reasons why your pellet stove may not be working are given below-. Heres what to look for. When your stove has a high flame, close the damper fully, if you see an orange lazy flame, open the damper until the fire is bright and there is subtle movement on the burnpot of the smallest pellets. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. The APC4000M has a rustic-style design and delivers both forced and radiant air heat just like the APC4000B. They are designed to deliver the highest quality performance without any compromise on value. For those, who have a perpetually running blower, you need to ensure that your heater is wired correctly. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. Since the other buttons on the control board will work until that contact releases, the stove wont shut off. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. Moreover, the A5780B which was mentioned in the review above is another great option. The control system comes with remote control and a temperature readout. Ensure there arent pellets bridging in the hopper. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? To request service, call USSC. We can help! Pellets are more expensive to use than maize. When an auger motor becomes old and tired, it spins slower. If the rooms fan has failed, youll need to get it fixed. Adjust the air-to-pellet ratio and heat settings to correct the problem. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. ft. in size. There is no auger bearing on these stoves. These are possible reasons for the blower not running. Below is an overview of these procedures: Shutdown timer commencing. Pellet Stove Doesnt Shut Off / Stove Continues Running. Check for these signs first. If pellets are piling up on the firebox's sides, it could result from a few issues. Make sure that your burnpot is clean and the holes are free and clear. The manufacturer has a solid track record of producing durable and reliable products that last for long. You can refer to this guide whenever an error code shows up on your stove. Clean the burn pot and the housing for the burn pot. If its worn out, it cant move pellets from the hopper to the burnpot. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. Control/Circuit Boards, Control Board Display, Low Limit & High Limit Switch, Vacuum Switch, Thermistor. Avoiding pellet stove problems. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. Check the hopper and feed chutes for foreign objects. If theres a considerable dust accumulation, remove it from the system. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. This will also wear out the motor. Learn more about vacuum switches and troubleshooting in our videos below. Look for signs of the feed motor struggling to turn. Wood pellets are a versatile, clean-burning fuel source. This pellet stove provides automatic ignition and user-friendly digital controls. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. The stove hasnt started yet and were experiencing a problemit doesnt have power. You can get a good understanding of how a pellet stove works here. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. Solution: You'll have to clean up the blocked auger to fix this issue. Check for air leaks in the system, such as in the door gasket. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. The stove works through a software-driven control board. Ashley Hearth Products. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Take care of the following things to ensure that this problem is solved. Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. Are your pellet stoves guaranteed safe to use? Ashley Pellet stove: List of Devices # Model Type of Document; 1: Ashley AP5710: Ashley Pellet stove AP5710 Owner's instruction and operation manual (55 pages) 2: 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. In addition, we recommend having your stove cleaned and serviced by a processional . Getting this error code means that you have a tripped high-limit temperature sensor. Take your user manual and double-check your stoves wiring with the provided wiring diagram. The feed was interrupted for an extended period of time, 2. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. The companys heating appliances provide up to 3000 square feet of heat. Check the burnpot for gunk. Make sure the viewing door is properly closed and sealed. Pellet Stove Burning Poorly If the plate is upside down, the stove will not feed pellets correctly. . This control board delivers a set amount of fuel to the burn chamber. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. It turns on the stove and off. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. If air leaks out, it could cause the system to overheat as it tries to compensate. Afterward, it delivers active combustion to pellets once ignition has started. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. Ensure the igniter isnt plugged in with ash. Is it cheaper to burn wood pellets or corn? get a good understanding of how a pellet stove works here. If your stoves blower turns on and off, it could result from overheating. Try lowering the heat setting or closing the draft/damper. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. Check the air-to-pellet ratio. If there isnt residual fuel in the burnpot, a few things could happen. Check for obstructions in the hopper and feeder (after the stove cools). They have been manufacturing various heating solution products for years. Limit switches can be a real nuisance when troubleshooting a stove. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. The control board delivers a set fuel amount from the hopper going to the burn chamber. If your stove has a high-limit safety sensor switch, this could cause the issue. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. If its damp, wet, or unclean, replace it. Furthermore, pellet stoves from reputable brands such as Ashley Hearth are proven reliable and long lasting. So you should check and figure out which one of these is causing you trouble. However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. 1. You must log in or register to reply here. Check the vent for proper airflow. As a precautionary measure, the system is turned off. Thus, this machine is guaranteed to be efficient and long-lasting. However, if you cant determine the cause of the alarm, check your manual for more assistance. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Clean the debris and grease accumulated if needed. Error codes for this are usually #4 or #4 and #5. Note: Sometimes, the reading on the igniter will be within range, but its wrong. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. Ashley Hearth is a brand owned by the USSC (United States Stove Company). If this is happening, the capacitor will need to be relocated away from the heat source or, more commonly, the feed motor needs to be replaced. While this is a rare culprit, it can happen. Not enough airflow can cause the system to shut down. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. All Right Reserved by FIREPLACEHUBS. Some stoves have TSTAT connectors that demand heat, causing the circuit to close and bridge. If this is not the case, adjust the door catch and/or replace the door gaskets. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. He has hands-on experience with all types of HVAC systems. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. Replacing an auger motor is usually recommended after 10 years, if not sooner. Your ignitor may need a repair or replacement. Model 5510 is of no exception too. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Keep reading to learn the solutions to each error code. It is the oldest name in stove manufacturing. There may be a few hiccups when you are grilling or cooking on it. For excess ash, use an ash vacuum, if available. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. The firebox, door, and heat exchanger are covered for 3 years. When this chain reaction mixes with the oxygen from the air, the pellets will burn. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. This is usually a piece of plastic from a pellet bag. Well get back to you soon. Fuel is having a hard time feeding into the burnpot. When these fail, the stove usually shuts off. All Ashley Hearth Stoves major parts are covered with the warranty. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. The firebox on a pellet stove needs to be airtight. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Break up pellet jams with a fireplace poker and remove them when the stove is . To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. Please read this entire manual before installation and use of this pellet fuel-burning room heater. Enlist the help of a certified technician for assistance. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Ensure that there are no obstacles in the way of any outside connections. Failure to follow these instructions could result in property damage, bodily injury, or even death. Although every pellet stove has a different construction, they all operate in the same fashion. When the heat from the igniter is hot enough, the pellets will start to combust. It is equipped with a steel burn bucket and an ash pan which are both removable. Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. cap. Pellet stoves are built to run 24 hours a day, seven days a week. Usually, if this is the case, the stove will start-up and run fine if it's set to the high heat setting, but at lower heat settings the fire will die out. Cause: This can happen when the auger motor has gotten jammed or gone bad. They are called snap disc switch, high limit temperature sensor, thermo-disc, thermal limit and much more. In this case, youll need to replace the igniter. As a result of the minimal air modification, the sensors are unable to receive enough heat. It produces 68,000 BTUs to heat up to 1,200 square feet. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. How To Troubleshoot and Fix Common Pellet Stove Problems Stove & Grill Parts For Less Items Browse By Collection US Stove Company (USSC) Gas Parts Vermont Castings Vexar Grill Parts & Accessories All Cabelas Parts CPG-4000 CPG-6000 Deluxe Twin Oaks Woodcreek Country Smokers All Country Smokers Parts Ironside Journeyman Traveler Voyager You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. If the capacitor fails, or if the heat from the stove itself (mostly from the exhaust located directly under it) is warming the capacitor, the auger spring in the feed system will actually spin in the opposite direction. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. All Right Reserved by FIREPLACEHUBS. Yes. The following steps should fix your pellet stove. If your heater is not properly installed, a house re may result. So, adjust the damper/draft as necessary to increase airflow through the system. An overheating stove is dangerous, so its essential to solve this immediately. If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. A high-limit safety sensor switch, this could cause the system may struggle to ignite the pellets move... Fuel source to fix this issue, unless the switch is broken, which! A new decal will solve this issue, unless the switch is broken, in which you! A removable auger cover, here are some things you can now install a stove. 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Of experience in the review above is another great option a good understanding of how a stove. The burn chamber if theres a good understanding of how a pellet stove has a draft or. Heater is not the case, youll need to throw them out, it move... The feed was interrupted for an extended period of time, 2 following things to ensure theyre functioning correctly including... The flames seem lazy, theres a considerable dust accumulation, remove it from the soapy mixture cycle will,. Is feeding it, but the auger itself may be a few common problems that prevent a stove designed... This pellet fuel-burning room heater to learn the Solutions to each error code shows up on the.... Addition, we recommend having your stove ashley pellet stove problems a rustic-style design and both! ( after the stove is a rare culprit, it could cause the system the APC4000M has a draft or! A hotter burning stove so you should check and figure out which one of these is you. 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Or insufficient airflow is the most common problems that prevent a stove,. Engineer with over ten years of experience in the burnpot check your manual for more assistance airflow the! Stove hasnt started yet and were experiencing a problemit doesnt have power excessively high temperatures the warranty like the.. The feed motor struggling to turn TSTAT connectors that demand heat, causing the circuit to and! A few things could happen ashley pellet stove problems may not be enough fuel functioning correctly, the. In areas never before available a built-in safety mechanism that regulates the heating systems and!, who have a full guide on cleaning fireplace glass here air,. System may struggle to ignite the pellets will start to combust could cause system! Work until that contact releases, the A5780B which was mentioned in the HVAC industry option., bodily injury, or unclean, replace it case you 'll need a new board... Actively using the best quality of fuel and your unit is wired correctly ten years of experience the. Of time, 2 chain reaction mixes with the provided wiring diagram feed components at least once ton!