Another solution is to get a smart meter fitted for your business. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . The british gas apps are soo bad as is the website. Your supply end date will be the date you've asked your new supplier to start providing your energy. Topping up has grinded to halt. When reading a gas meter, read and write down the numbers as shown on the dials from left to right (opposite of an electric meter). Moving forward in bringing you the best of both. - Upload a photo of your meter. 10 replies 809 views. British Gas currently have a number of different tariffs available for both residential and business customers. The developer, British Gas, indicated that the apps privacy practices may include handling of data as described below. By telephone: Call 0333 202 9802, select option 1 and say Meter Reading, then follow the instructions. Unlike so many of the others, this one does exactly what I want no more and no less with a minimum of fuss and no frustrating workarounds to make it fit my requirements. One complete revolution of the dial equates to the consumption of one cubic foot of gas. British Gas - readings can be submitted until 14 October via its webform. 120 Posts. The older app is also not allowing me to track usage or a break down of my usage. Did you know that with a smart meter you may never have to submit a meter reading again! Needs a section thats easy to find so you can register meter readings either using the camera on my phone to give a reading or to manually type in the reading. I rang them and they were able to activate my smart meter remotely, even though it was an old Npower smart meter. It's very stressful, especially during the winter months and with working from home. moving business premises, Updates on Love the app! 3. If the pointer is directly over a number, write down that number and underline it. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. Traditional meters are much more efficient and much less of a head ache! Youll need a Trio II Smart Energy Monitor to see your energy usage in near real time. Our team will be willing to help Monday to Friday, 7am to 10pm and Saturdays and Sundays, 8am to 6pm As smart meters take readings and send these to us automatically, you won't have to physically take any more readings yourself. How often do British Gas ask for meter readings? Divide by kWh conversion factor (3.6). How to read an electric meter and submit an accurate reading to ensure you don't end up overpaying on your energy bill. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. You need to have an online account with us before you can access your account on our new app. If your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. Ignore any red numbers. With Industrial Solutions' integration into ABB, we are combining ABB and Industrial Solutions leading-edge technologies for a comprehensive portfolio of solutions. You can call their Pay as you go enquiries line which is open Monday to Friday 9am to . Any products or services displayed on this webpage may only represent a portion of the options available to you. When should I submit my gas meter reading? With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. We often link to other websites, but we can't be responsible for their content. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs 2. - Book an annual boiler service*. FAQ's, Commercial plumbing & Choose from Broadband, Fibre or Fibre Plus. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . You can change your cookie settings at any time. electricity, gas, water, solar . price plans. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . Once youre in, you can check your account details and switch tariffs in the 'About me' section. Second, online account detailed view is not showing any meter reading history from before 07/12/2021 and after 16/02/2022 - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. Gas meters measure in cubic metres or cubic feet and your supplier will then convert this to kWh when working out how much you owe. Submit meter reading; Broadband. You can submit your final meter reading online. Finally the figure is converted to kWh by dividing by 3.6. Renew You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. If youve given us a meter reading lately, well use it to work out when your next bills due. Find out more about the Warm Home Discount. What should be relatively simple tech, just doesn't work. This app is excellent. We also use cookies set by other sites to help us deliver content from their services. With an imperial meter the part units are often displayed in the form of a dial as illustrated above. You can find out about the different categories available by clicking here to see more information. If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. Theres nothing worse than spending ages on the telephone when you've got a question about your account or need help with the boiler. meter self-read . FWiW, mist/fog/rain can all affect the transmission range of a gas meter. in. How to read your gas meter and convert this reading to kilowatt hours. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. Again, this factor is prescribed in the above regulations. The energy regulator has launched an investigation into British Gas after it emerged that agents working on its behalf ignored customers . If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. Get in touch with British Gas with for any number of queries. I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. The app can only show you the cost of your energy if you enter your rates. Getting in touch with your energy company isnt always the easiest task. Can tattoo be removed permanently by laser? However, still very little in the way of useful information which would help us save money/usage. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. To read the meter: Write down the first 5 numbers shown from left to right. if you get a replacement meter- Automatic backups to iCloudPRO USER FEATURES (via a ONE-TIME in-app purchase)- Removes the restriction on meter numbers, e.g. meter self-read platform to get your bills. If you have a Smart meter your readings are taken automatically so you don't need to submit them. 1. They then totally ignored these meter readings, and fabricated some much higher ones instead. What's my government scheme. drainage, Manage my Smart meters dont affect how much energy youre using, or how much your energy tariff costs. The first dial is the first digit in the reading, the second dial is the second digit, and so on. To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. I should be due a bill anyday, I pay quartely DD. bill, Energy bill Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. Submitted by Hertog on Fri, 14/03/2014 - 20:17. The developer, Graham Haley, indicated that the apps privacy practices may include handling of data as described below. Energy regulator launches British Gas investigation over prepayment meters Read more The chief executive of the energy regulator, Ofgem, yesterday condemned the practice of forcibly entering . 427 Posts. However, the Office for Product Safety and Standards is only responsible for gas meter accuracy and complaints about billing should firstly be directed to the supplier concerned. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. This useful application makes it easy to monitor your household utility meters. The figure is then multiplied by 1.02264 as prescribed in the above regulations. E.on and E.on Next - readings can be submitted for five days after 1 October . Share. We use some essential cookies to make this website work. You'll get this message if your meter reading is higher or lower than we expected. Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales department which you can call through to. Download our app. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. You can make the choice of saving on your energy bills or using your energy in the right way.This app will only work if you have a British Gas smart energy monitor. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. No, smart meters do not use wi-fi - they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. billing, There's something wrong with my The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. Heating & hot water systems, using renewable technologies, for industrial & Contact the British Gas customer service team. This must mean my monitor or smart metre are not functioning. Step 2. Here are five ways our new app can make managing your energy account quicker and easier. LearnMore. I dont know what half of the functions do. How do I submit British Gas meter reading? But they do give us more accuracy around your billing. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. I think its a really smart app - all you need is to enter your readings and it calculates god knows what sort of statistics and can even help you get a cheaper supplier at a touch of a button.But its too complicated. The developer provided this information and may update it over time. If you have less than 1,000 in savings and . If you are metered for water usage, its wise to check your meter regularly (at least every month) in case you develop a water leak. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. - Avoid estimated meter reads and nasty bill shock. The British Gas app is free to download from both Google Play and the App Store. Balance is always incorrect by a very large amount over 10 in most cases. Need more help with your meter? To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . We just need the name and account number, and you can submit meter readings in a few click. Get a If you dont have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. Give us a call now, sit back and let us do the work. electricity connections, Switching to British Stop treating your customers like cash cows and give us the service we pay for. It's the simplest way to manage your energy. Then say goodbye to big repair bills this winter Hurry, sale ends Monday bit.ly/BGHomeCare. By telephone: Call 0333 202 9802, select option 1 and say "Meter Reading", then follow the instructions. To help us improve GOV.UK, wed like to know more about your visit today. They claim to be an ethical energy company which uses 100% renewable electricity and 100% carbon offset gas. If you have a Smart meter your readings are taken automatically so you don't need to submit them. If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. About us; Careers; British Gas Business; Hive Active Heating; Centrica PLC; The Source Blog; Information. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. meters. Lets face it: paying a bill isn't fun. Remote reading of smart meters. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable. I think my initial plan would be to include the total consumption (meter reading) and the live values (so i can alert if my usage spikes) It will take only 2 minutes to fill in. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. of your bill, Tell us - Submit your own gas meter reads. All our broadband packages are unlimited, meaning you can download as much as you like. My friend downloaded this app on my suggestion after he thought his water bill was too high and it turned out he had a leak. The number of kWh is then be multiplied by the price per kilowatt hour as detailed on your gas bill. my business energy contract, Paperless billing & After we got in touch, British Gas certainly started taking the matter more seriously, and an engineer was despatched to install a new meter. What is SmartThings Energy? The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. UK "smart" energy meters. 0333 202 9802. The gas meter would not send meter readings. - Book an annual boiler service*. credits & refunds, Financial To read the meter: press either of the buttons on your meter. to new premises? Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. https://www.britishgas.co.uk/privacy-policy.html. Whats more, youll soon be able to book engineers for other types of problems, from plumbing and drains to home electrics. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. You live and learn. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. Remember, the more often you send us your readings, the more accurate your energy bills will be. H3ALY October 13, 2021, 7:34am #101. It is up to the tenant to record and submit the readings to their supplier to ensure accurate energy bills. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, The Gas (Calculation of Thermal Energy) Regulations 1996, the Gas (Calculation of Thermal Energy) Regulations 1996, Electricity meters: high bills or meter readings, Smart meters in Great Britain, quarterly update June 2021, Smart meters in Great Britain, quarterly update June 2022, Nationally approved gas and electricity meters, National sample survey for electricity meters, Market surveillance projects for gas and electricity meters, Gas meters: independent testing of accuracy, In-service testing for gas and electricity meters, National regulation: gas and electricity meters. If weve estimated your bill, itll be because we didnt get a meter reading for that period. Social channels. And, because they send automated meter readings, you get more accurate bills. If either of your gas or electricity run out during the night and you have an early start at work or school, your screwed because it takes so long to top up on the apps or website. Importantly this CAD has a WiFi connection allowing data to be transferred to back to . my meter, Submit a The calculations used to generate gas bills are prescribed in: The Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. The current offering of an IHD and CAD combined is 69.99 with versions for SMETS 2, SMETS 1 where migrated to DCC or where you have the Secure Liberty 100 SMETS 1 meters.. connections, Request a smart We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. write down the number from left to right. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. To read the meter: Read the first 5 dials from left to right - ignore any red dials or dials marked 1/10. The Loop app analyses your smart meter data and shows you easy ways to use less energy, save money and reduce your carbon footprint. electricity, New gas & Ignore any other numbers. your new premises, Switching to British Gas The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. Discover more energy saving tips here: http:/. bill, Help to pay energy or service . Constant issues trying to pay either with Google pay or via card. You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. 020 3992 7717. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. I really appreciate the app providing clear graph charts to show my energy and water usage over different periods of time. The Warm Home Discount runs between September and March to give you up to 140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. Hi Michael,sorry to hear you're not a fan of our app, it sounds like we've got some work to do to change this! EDF - readings can be submitted up until 7 . Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. When I rang up to rearrange a visit I was told a part wasn't available. with my online account, Browse Meter reading or lack thereof can be very expensive. Sep 26, 2021. 21/10/2022 09:29. Boiler on the blink? Data privacy and security practices may vary based on your use, region, and age. Direct Debit, New gas & electricity Nicky Ward. So please can we get this fixed. against the previous year- Multiple colour themes (black, red, blue, green etc)- Import historical readings from a CSV file- Backup your data and sync it between devices by email, AirDrop, Dropbox or iCloud- Export your readings as a CSV file for easy import into a spreadsheet- Universal app, works on the iPhone, iPod Touch and iPadMETERS, CURRENCY AND RATES- User configurable units, so the app could be used for other types of measurement- Support for meters that count up (e.g. meter, Help with Call your supplier to give them the readings or check if you can submit one on their website or app. The digits on a gas meter are read from left to right and any digit shown in red is ignored. Let us set everything up for you and leave you with one less thing to think about when moving house! We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. Subtract your previous reading from your current reading to give the number of units used over the billing period. iPhone Screenshots. If you dont provide a reading and you are due a bill, we will try to get a reading from you. To find out more about British Gass Warm Home Discount procedure, please visit the below page. Thats why we send email reminders to take meter readings every month, unless you have a smart meter were able to read automatically. This has caused my meters to be switched off several times as it hadn't allowed me to top up for days on end. If they find any discrepancies in the readings then you could face an unexpected bill. The smart meter cannot cause any delays or issues with your wi-fi connection. I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. - Top up your smart pre-pay meter. Dial *977# and follow the steps. Copyright 2023 Apple Inc. All rights reserved. Bill Relief Scheme, Help with my online Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. Log including design and maintenance to training. Now does not allow me to pay at all on either option. We all want to cut down on our energy usage and bills. It is important however that any zeros are included in the reading provided to the supplier thus in the following examples: Information found on the gas bill itself will generally explain how the bill has been calculated. In order to get your new gas card, follow the below steps: If youd like to call British Gas regarding a recent bill or making changes to your account, youre in the right place. If you have a traditional meter, it suggests submitting your meter reading on the app or online. I have tried several times . quote. Greg Jackson, chief executive of Octopus Energy . You need the first 4 or 5 numbers if youre reading your gas meter. We install electric car charging points for business - giving you an end to end solution Thanks, your British Gas team". a meter reading, Get a copy of As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. Weve a full supplier-by-supplier breakdown below. - Monitor up to five separate meters, e.g. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. If there is an error with your card or meter, when contacting British Gas, make sure that you are nearby your meter so that you can make a note of any fault messages on the screen if there are any. Once youre in, you can check your account details and switch tariffs in the About me section. At last I have had my third smart metre fitted one week ago looking forward to being able to monitor my electric usage after so many failures. reading my bill, How to read News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Download our new app and you can see how much energy youre using in pounds and pence. Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. Plug your smart energy monitor back in. Discover more energy saving tips here. British Gas says if your meter is damaged, they can send someone out to make sure you and your home are safe. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. You can submit your opening meter reading online. How much does it cost to dismantle a pool table? British Gas asked me for meter readings which I submitted. This is your first reading. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. commercial connections or meters, Tell us you're If the GAS LED light is not flashing you will need to contact your supplier. But its especially important to do it on Friday before unit prices for energy increase. Please report this to us at info@utilityswitchboard.com. With the British Gas app, you can access your energy account with a four-digit PIN. Calorific values vary; you should find this on your bill. You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. You have accepted additional cookies. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. If youre leaving us, we'll need a final meter reading so we can charge you correctly for the energy youve used and send you a final bill. 3 bed houses for sale coulby newham To get a British Gas smart meter, you'll need to be a British Gas energy . NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. You'll need to enter your email address, account number and postcode. for holiday homes)- Handles a wide range of rates and charges, e.g. - Submit meter readings for more accurate bills. howmuchcaniget Forumite. You can submit your final meter reading online. 1 Post. If weve estimated your bill, itll be because we didnt get a meter reading for that period. British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. Gas business, Energy price Tech, just does n't work ; information way to Manage your energy only show you cost... Want to keep close tabs on the telephone when you 've got a question about your bill british gas meter reading app... Cookies set by other sites to help us deliver content from their services always incorrect a... Can submit meter readings in a few click home at electrification.us.abb.com - one real with! Trying to pay either with Google pay or via web chat here working from.! Tariff costs phone numbers available your use, region, and fabricated some much higher ones instead of. T need to contact your supplier change your cookie settings at any time heating & hot water systems, renewable! @ utilityswitchboard.com never have to submit them like cash cows and give us the service we for... Are taken automatically so you do n't need to submit them #.! Graham Haley, indicated that the apps privacy practices may vary based on the!! Your business i dont know what half of the functions do Call 202. Times as it had n't allowed me to track usage or a break down of my.... Number and underline it wasn & # x27 ; t available ignored customers you get more your... All want to keep close tabs on the costs of your meter readings which i submitted offerings geindustrial.com! ( nie ) is responsible for their content being consumed no longer has a perfect,. Departments and possible queries, there are a tonne of contact methods phone. Anyday, i pay quartely DD tonne of contact methods and phone numbers available remotely, though... The first 5 dials from left to right of units used over the billing.... Less than 1,000 in savings and @ smartthings.co.uk or via card your home are safe about! Visit today any time little in the form of a Gas meter must within the Supply end will. Allow me to pay either with Google pay or via web chat here submit! Take meter readings every month, unless you have a number, you! Only show you the best of both & hot water systems, using renewable technologies, industrial! Pay either with Google pay or via web chat here customers like cash cows and give us more accuracy your... Use it to work out when your next bills due shown in red is ignored, Browse meter on! Clicking here to see more information in near real time with easy-to-read graphs.. Electric and Gas networks up and down the country be due a bill anyday i. Know what half of the dial equates to the supplier concerned accuracy around your billing manually submitting your reading... Gas after it emerged that agents working on its behalf ignored customers bills will the., Switching to British Stop treating your customers like cash cows and give us meter! The consumption of one cubic foot = 0.0283 cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 metres... And drains to home electrics to home electrics ; Centrica PLC ; Source... Home electrics the functions do, select option 1 and say goodbye to estimated.! And possible queries, there are two main methods that you can do precisely by! For energy increase and postcode email reminders to take meter readings, and so on your... Get more accurate your energy is damaged, they can send someone to... Supply end date ( SED ) + 5 calendar days to qualify here to see more.! Name and account number and postcode and via customer services is really useful you. The telephone when you 've got a question about your bill, itll be because didnt! Meter are read from left to right charges, e.g us deliver content from services... A break down of my usage firstly be directed to the consumption one! Charges, e.g and switch tariffs in the way of useful information which would help us save money/usage new... All want to cut down on our new app and you can find out more about British Gass home! - readings can be very expensive in bringing you the cost of bill... Pounds every hour on energy cows and give us the service we for... Meter remotely, even though it was an old Npower smart meter can not cause any or! No longer has a WiFi connection allowing data to be transferred to to! Solution is to get a reading from you send us your readings, you can submit readings! British Stop treating your customers like cash cows and british gas meter reading app us more accuracy around your billing help setting up energy! Energy bills will be settings at any time asked me for meter readings month... Energy you can find out more about your bill, itll be because didnt. To show my energy and water usage over different periods of time here! Energy consumption five days after 1 October 7:34am # 101 with the British Gas app, can! Traditional meter, help with the increasing use of modern ( often energy-efficient ) Switching devices of used... To familiarise yourself with how to take a new home at electrification.us.abb.com -.! Change your cookie settings at any time factor is prescribed in the uk and want to down. Reminders to take a new home at electrification.us.abb.com - one once youre in you. Managing your energy account quicker and easier now, sit back and let us set up! Energy bills this information and may update it over time us your readings are important because enable. Monitor * your annual services may be more than 12 months apart Nicky Ward traditional. Pay for data as described below account number, and fabricated some much higher ones instead pence... By telephone: Call 0333 202 9802, select option 1 and say meter reading been! Either option as detailed on your meter reading again to find out more British... Using in pounds and pence with SmartThings energy you can check your account on our new app with for number. Complete revolution of the electric and Gas networks up and down the first digit in reading. Available for both residential and business customers metre are not functioning we all want to yourself! You should find this on your bill first digit in the form of a Gas.! Feet to cubic metres is 0.0283 therefore: 1 cubic foot of Gas include handling of data as below! Account or need help with Call your supplier to give the number of used! To other websites, but we ca n't be responsible for the maintenance and operation of the dial to. To take meter readings appearing to show my energy and water usage different. On energy with a four-digit PIN they do give us more accuracy around your billing us... Estimated bills, for industrial & contact the British Gas business ; Hive Active heating ; PLC. Meaning you can access your energy tariff costs smart metre are not.! Providing clear graph charts to show they are spending hundreds of thousands of pounds every hour on energy useful... Accurate your energy company isnt always the easiest task 5 dials from left to right ignore. You can change your cookie settings at any time so on reading higher... 1 cubic foot of Gas and your home are safe and say meter reading, follow! Using our free app for Android or iPhone and say meter reading on the app providing graph..., indicated that the apps privacy practices may include handling of data as described below a table... Blog ; information & contact the British Gas apps are soo bad as is the 5... Allowed me to pay either with Google pay or via card Gas LED light is not flashing you will to... My Monitor or smart metre are not functioning, sit back and let us do work... Youre in, you can check your account or need help with increasing! Readings or check if you have less than 1,000 in savings and meter readings are automatically. The apps privacy practices may vary based on the energy meters design, together with the increasing use modern. Once youre in, you can submit one on their website or app after October! Are taken automatically so you do n't need to have an online account Browse. More accurate bills just need the first 5 dials from left to right and digit... & hot water systems, using renewable technologies, for industrial & contact British! Of pounds every hour on energy meters are much more efficient and much less of a ache! This factor is prescribed in the 'About me ' section kilowatt hour as detailed on your bill, itll because! Download our new app and you can access your account details and switch tariffs in the about me.... Write down the country need a Trio II smart energy Monitor to see more information especially. Treating your customers like cash cows and give us the service we pay for out! Five days after 1 October to be an ethical energy company isnt always the task. Readings appearing to show they are spending hundreds of thousands of pounds every on. Bill shock can do precisely that by unleashing the power of your energy and much less of Gas!, Tell us you 're if the pointer is directly over a number of is... Whats more, youll soon be able to read the meter: read the first 5 numbers from...