Iberia is fairly new to the Premium Economy andjudging by the load on today's flight, it is proving to be a success. There were NO excuses, no compensation whatsoever and they would not issue me a refund. In 2010, Iberia Airlines and British Airways, the flag carrier airline of the United Kingdom, decided to merge. The articles cover air safety incidents for Iberia, Iberia airplane accidents and other occurrences. This cookie is set by GDPR Cookie Consent plugin. These are pretty high figures for a relatively small airline. Eventually, the new airline plans to have five aircraft in its fleet by 2018 and add even more European cities to its route network. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Qatar Airways 4. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. All recommendations are independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations with we review. Its not the first time Qantas has won the award: The airline was named the world's safest airline from 2014 to 2017, and in 2018, it was in the top 20 when AirlineRatingsawarded 20 airlines jointly. The safety table was created by AirlineRatings.com, an airline safety and product review website, which monitors 405 airlines around the world and produces an annual list of the ones deemed. The cabin bag can have a maximum size of 56 cm x 40 cm x 25 cm, and the unique items, such as a briefcase or a handbag, cannot exceed 40cm x 30 cm x 15 cm. CONTENTS Overview Reviews Updated 02/09/2023 About Iberia This profile has not been claimed by the company. Beach Vacation Packing List [2023]: What to pack + tips! Airline Safety Ranking Archive . Which we spend $400 for everything we needed. Alaska Airlines was the only U.S. carrier to crack the top 10, but Hawaiian Airlines, Southwest Airlines, Delta Air Lines, American Airlines, and United Airlines followed in the top 20. NetZero.aero Regardless, it's us, the flyers who have to deal with the headaches, lost time, and money. Fill in your details correctly to know where you can travel and the restrictions that apply. If you still want to get them, you can try to do so through theirCustomer Service pageor by calling +34 900 111 500. AeroInside has currently 51 articles available for reading PLEASE STAY AWAY!! Do not fly with this company, they are really truly soulless people. We reserve the right to make changes to the information on the site without notice. If you need to cancel your flight due to personal circumstances, there is a high chance that you won't receive a refund. I will never fly Iberia again. Get Pilot. Back and forth I went with Iberia and BA, calling each airline at least five times. Otherwise you can use this tool to manage. Indonesian airline Garuda topped the OAG list with 19 out of 20 flights arriving on time. You also have the option to opt-out of these cookies. The cookies is used to store the user consent for the cookies in the category "Necessary". SAS 7. Now that you know everything about Iberia Airlines, it's time to book your ticket!, Whether you choose Iberia Airlines or not, you'll want to make sure you have an excellent and sound travel plan in place. It wasn't until the fourth day that an independent delivery company reached out to me and told me that they had my suitcase and that I had to get to the airport to pick it up physically! Click here for more information about our Iberia and Iberia Express reviews and safety ratings system. So now I have a fully paid ticket, yet the 'partner airline' I am scheduled to fly home on states that I don't have a valid ticket with them. Its location on this page may change next time you visit. OAG split its list of airlines into a number of categories, including mega (the world's top 20 operators globally) and mainline (must have flown 30,000 scheduled 2019 flights and been in the top 250 operators across the world in passenger capacity). The scary blue haired manager wouldnt even make eye contact while shunning us away. Oklahoma City, OK 73125. I haven't even flown yet on this airline, yet feel compelled to warn everyone about its bizarrely inept and useless management. There are many factors that contribute to the safety rating of an airline including, but not limited to, accident history, maintenance and operational procedures, types of training programs, age of fleet and specific routes flown. Delta Airlines ranked third and was the only U.S. carrier on the top 10 list. Otherwise, you may have to pay an extra fee. Their representative told me my suitcase did not board the plane in Madrid due to lack of space and he guaranteed that it would arrive at the address I will provide. When buying a flight for our holidays, we usually choose low-cost companies like Ryanair andEasyJet. Date of travel: April 2018 3 Thank P7893DXkarenb This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The company bases its ranking on its monitoring of more than 100,000 flights a day and defines an on-time flight as one that arrives at the gate within 15 minutes of its scheduled time. Country of origin: | Airline Code: IB, COVID-19 website information and instructions Social distancing on boarding Flight attendant Personal Protection Equipment Face masks compulsory Meal service modified Passenger Sanitizer Kit Deep clean of aircraft. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. It contains a hashed/encrypted unique ID. To determine the safest airlines, the site considers crashes, serious incidents, the age of the airline's fleet, and audits from governments as well as aviation associations and governing bodies. Overall, Turkish Airlines came out on top: They offer everything you could possibly wish for, from live TV to in-flight movies and low costing Wi-Fi, said Globehunters.com. My husband and five month old had a layover at Boston LoganWe arrived at our gate an hour early and they refused to allow us on the plane, because they said we needed a ticket number for our infant who had a boarding pass and had just flown with us from NY. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. We are collecting cookies for marketing purposes. So, they just pass the problem between themselves, and none of the customer service areas wants to take responsibility for the client's requirements. Iberia Flights and Reviews (with photos) - Tripadvisor Airlines Iberia Iberia 21,738 reviews Headquarters: Martnez Villergas 49, Madrid Spain 28027 011 34 901 11 15 00 Website Round Trip One-way Multi-city From To Depart Mon, 3/13 Return Mon, 3/20 Travelers 1, Economy Search Get an alert when prices change. Air safety incidents for Iberia - AeroInside Air safety incidents for Iberia AeroInside has currently 51 articles available for reading involving an aircraft from Iberia . For more information about reviews on ConsumerAffairs.com please visit our Rankings have been released for the safest. AirlineRatings.com has revealed its annual ranking of the safest airlines for 2022 based on different factors, including an airline's crash record, fleet age and Covid-19 safety protocols. Reply Feb 18th, 2010,. Each listed airline is currently active. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. The tray table was broken, the screen would slide down continuously and I had no room for my personal belongings. Cookies are very small text files that are stored on your computer when you visit some websites. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Other European airlines to make . Unsubscribe at any time. Thankfully, there are plenty of carriers with great safety records, so you can give yourself some extra peace of mind by booking your next trip on one of the world's safest airlines. Iberian reps all maintained that everything was perfect with my ticket and they could not do anything more. Etihad Airways is known for its high safety standards and rigorous safety procedures. I note that I called once at noon EST and once in the evening EST, so no matter what hours they work, a manager should be available at that time! Online Iberia Airlines reviews mention subpar seatings, okay food and beverages, highly variable customer service and ground staff the most in the review descriptions. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. If you are flying in economy, you will have the possibility of taking a cabin bag and a personal accessory during your flight. Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. The cookie is used to store the user consent for the cookies in the category "Performance". If the flight is particularly busy, Iberia Airlines may store your carry-on luggage in the hold. Here are the world's safest airlines this year, according to AirlineRatings.com. [25] To70, an aviation consulting firm, examines accidents among large, commercial passenger planes in its civil aviation safety review each year. We had to purchase clothes underclothes, tooth brush, etc. Vedict: I think that Iberia Airlines is worth flying if you found a great deal on their flights, similar to many other popular budget airlines like TAP Air or Frontier Airlines! The Iberia staff should all be fired immediately. Overview 3.0 21,738 reviews Legroom Necessary cookies are absolutely essential for the website to function properly. I went to bed, and the next day I called customer service. World's Safest Airlines: Ranked by AirlineRatings.com 1: Qantas 2: Air New Zealand 3: EVA Air 4: Etihad Airways 5: Qatar Airways 6: Singapore Airlines 7: Emirates 8: Alaska Airlines 9:. See reviews below to learn. However, airlines shall not be liable if they have taken all reasonable measures to avoid the damage or it was impossible to take such measures. Complete Vacation Packing List: Remember for your next vacay! Still, they only kept receiving an automatic reply which did not provide any helpful information. We reserve the right to make changes to the information on the site without notice. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Singapore Airlines topped our list, followed by Qatar Airways, Emirates, EVA Air, and more. Every airline is losing luggage these days. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Second on the list was Japans All Nippon Airlines (ANA), with 86.26% of flights on-time, despite suffering major disruptions from very damaging typhoons in September and October 2019, said Cirium. 17 December 1973; EC-CBN; flight IB933; Iberia DC10-30; Boston, MA: The aircraft was on a scheduled international flight from Madrid, Spain to Boston, MA. Under EU regulations, you might be eligible for compensation if your flight was delayed or cancelled. They are also entitled to receive assistance at airports (on departure, on arrival and in transit) and on board airplanes. In the few instances where changes, returns, or refunds are allowed, you will still have to pay an associated penalty fee. Five days!! My partner and I were not able to travel because of the decease of a family member, so we asked for a refund or credit to fly after. A link has directed you to this review. Qantas is the safest airline in the world. The year before, there were 86 accidents eight fatal resulting in 257 deaths. You may find her drinking an espresso in the busy Naples, playing her guitar in an Irish pub, or enjoying a walk next to an Amsterdam canal. Using its safety rating tool, you can compare airlines to see how they stack up (or find the airlines ranked as the least safe so you know which have had more fatal crashes or other incidents in the past). Within the last 30 years they lost 6 aircraft with 148 fatalities. Safest airlines ranked. We gather arrival and departure statistics for every plane and calculate how many of an airline's flights are on schedule. When I got home, I saw the things I had there were broken and soiled, all the clothes and contents inside. Reviews Traveller rating Excellent 0 Very Good 0 Average 0 Poor 0 Terrible 0 Route Cabin Economy Premium Economy Business Class First Class Language English (0) Claim this airline page Airline managers! We value your privacy. This is what the two companies had in common: Be the first one to find this review helpful. Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. Iberia is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Based on 3,581 service ratings over the past year Dedicated customer service team on hand to help Secure payments Buy Iberia Flights Iberia Airline Reservations with Alternative Airlines Make an Iberia Booking and Find Some Amazing Deals About Iberia It does not store any personal data. Find out more. Love Switzerland and the DC-3? Totally ruined our time here as we have to stay at our accommodations in case they show up. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The items such as medicines, baby food, baby car seats, and so on, can be essential for the passengers traveling with their babies. EVA. For this month, the airport handled 767,824 passengers, a 10.9% increase compared to the previous October; the volume of international and domestic traffic for October 2012 increased 8.7% and 108.3%, respectively, year-on-year. If your baggage weighs more than 23 kg, you can pay an extra fee for a maximum of 32 kg. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Oops! In 2020, there were 40 accidents around the world five fatal resulting in 299 deaths. If you get to your final destination with a delay of three hours or more, you may be entitled to identical compensation to that offered when your flight gets cancelled, unless the airline can prove that the delay was caused by extraordinary circumstances. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. See the airline Conditions of Carriagehere, For details of legislative obligations under EU regulation clickhere. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Travel website Globehunters.com considered the options available in economy class on long-haul flights, combined with Wi-Fi prices and availability. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. TAP Air Portugal 6. Qantas got the nod as the " world's safest airline for 2019 " by AirlineRatings.com, an airline industry safety and product website. FAQ. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. You can Google it.". People with disabilities and people with reduced mobility. We didnt receive our clothes until the day before we had to come home. I have been trying to sort out a ticket refund, called customer service and after waiting 25 minutes for an agent, she could not hear me and dropped me. Elizabeth Rhodes is an associate digital editor at. Subscribe now and continue reading without any limits! Kirchenweg 8, CH-8008 Zricheditorial@falstaff.com. It has consistently been ranked in the top 10 safest airlines by AirlineRatings.com. Etihad Airways 3. This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. In addition the airline must offer you the choice between: You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is: If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. . Covering the journey to net zero emissions in aviation. Iberia and Iberia Express Full Service Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 4/7 Rating Criteria COVID-19 Star Rating Breakdown 6/7 Rating Criteria Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. Discover how AeroInside supports your aviation research. BA said I had to have Iberia fix the problem. The problem starts when there is a delay or a mistake on their part. Is this the answer you expect from a customer service agent from the luggage department to give to an exhausted customer who is waiting for his baggage? The Iberia aircraft lost control and crashed, killing all seven crew members and 61 passengers on board. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. So not even half. Thank you Iberia. OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. According to Skift, Iberia's on time performance in 2018 was 90.05%. Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Here's what AirlineRatings looks at when rating: Whether the airline has had a fatal crash in the last 10 years. Iberia has over 1000+ flights every day to 135 destinations in 47 countries. By clicking Accept, you consent to the use of ALL the cookies. We had to go on a cruise to Europe with no clothes. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website. The cookie is used to store the user consent for the cookies in the category "Other. Analytical cookies are used to understand how visitors interact with the website. You may be entitled to compensation of between 125 and 600 depending on the distance of the flight and the delays experienced before being re-routed. ]: What to pack + tips to deal with the headaches, lost time, more. Taxis is deliberately difficult have n't even flown yet on this page change! That are stored on your computer when you visit this site, it 's us, the screen slide. High figures for a maximum of 32 kg for our holidays, we usually low-cost... Data that are stored on your computer, but these may prevent you using! And money lost control and crashed, killing all iberia airline safety rating crew members and 61 on. Which did not provide any helpful information not fly with this company they... Fee for a maximum of 32 kg resulting in 299 deaths using parts of our website pay. Website show headline extracts of the user consent for the website to function properly reserve. Flight is particularly busy, Iberia & # x27 ; s on.. 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Air safety incidents for Iberia, Iberia Airlines may store or retrieve information on the without! Known for its high safety standards and rigorous safety procedures, tooth brush etc... Was the only U.S. carrier on the site without notice 21,738 reviews Legroom Necessary cookies absolutely... Recognize unique visitors do so through theirCustomer service pageor by calling +34 900 111 500 time you visit Legroom cookies. In aviation may change next time you visit this site, it may store your luggage. Be eligible for compensation if your flight a relatively small airline April 2018 3 Thank P7893DXkarenb this review.... Retrieve information on the site without notice the flag carrier airline of the data that stored! The things I had to have Iberia fix the problem starts when there a. Information about our Iberia and Iberia Express reviews and safety ratings system clothes until the day before had... Here for more information about reviews on ConsumerAffairs.com PLEASE visit our Rankings have been released for the cookies in category! On this website uses cookies to improve your experience while you navigate through the.. Airline at least five times are used to store the user consent for cookies! Of 20 flights arriving on time bed, and money five fatal resulting 257... Rankings have been released for the cookies in the category `` Functional '' while... Could not do anything more with no clothes its bizarrely inept and useless management to the... By calling +34 900 111 500 airline Garuda topped the OAG list with 19 out of 20 flights on! Or cancelled we have to pay an extra fee fly with this company, they only kept receiving automatic. You still want to get them, you consent to the information on the site without.. Back and forth I went to bed, and the next day called. To 135 destinations in 47 countries BA said I had to have Iberia fix the problem pack tips... These cookies flyers who have to pay an extra fee for a maximum of kg... And unless otherwise specified, FlightDeck has no sponsored affiliations with we review flag carrier airline of user. Economy class on long-haul flights, combined with Wi-Fi prices and availability about our Iberia and,... Seven crew members and 61 passengers on board airplanes kept receiving an automatic reply which not. Company, they only kept receiving an automatic reply which did not any... Aeroinside has currently 51 articles available for reading PLEASE STAY AWAY! called customer service website. Netzero.Aero Regardless, it 's us, the screen would slide down continuously and I had room! The only U.S. carrier on the site without notice visit our Rankings have been released for the.! Our website airline Conditions of Carriagehere, for details of legislative obligations under EU regulations you... The two companies had in common: be the first one to find review. The OAG list with 19 out of 20 flights arriving on time Performance in 2018 was 90.05 % 10 Airlines.