Annual Merseytravel Centres. Beyond the 60 days there is a charge of 10 to replace a lost pass. The easiest way to apply for Merseylink membership is online here. I would like to make a complaint. have reached the state pension age for women. showing your full face without a hat. Make a note of the expiry date of your current bus pass so you know when to renew it. A letter from GP/Consultant confirming the loss of use of both arms. Merseytravel Centre when you bring your application. Get In Touch webform and complete the Fix It / Report It option. Each coupon is valid until January 31, 2023. Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. In some cases, the ANPR Camera may get confused with some number plates as they have a screw or bolt in the middle of some of letters and numbers. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Check out some of our frequently asked questions online. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Term time passes are valid Monday to Friday, until 8pm, during term time only. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Email: concession@merseytravel.gov.uk. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. My pass is damaged If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). Find your ticket when you answer a few questions about you and your journey, withevidenceof your new address oralternatively you canvisit one ofour. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. - Pay once and use it as many times as you like throughout the term. Apply for a disabled persons bus pass. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. If you continue to have problems, you can email a photograph of the front of your vehicle number plate toTollOperations@liverpoolcityregion-ca.gov.ukalong with an explanation detailing the issue that you are experiencing. Apple or Android); receipts will be available via your provider on your handset only. In the case of lost or stolen student EasyCards, the owner should contact his or her school office immediately. You will need to book yourself an appointment in a participating Surrey library. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . Click on the link below forthe authority you would like to send your feedback to. Have you moved home since you received your last concession travel pass? Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. Designed and powered by I confirm that the photograph I have provided is a true likeness. Thanks for subscribing! Merseytravel are also in charge of the bus stations and shelters across the borough. There is no need to send your old pass - we only need proof of your new address. I have lost my student ticket, what should I do? You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. We cannot refund this fee if you later provide a crime reference number for the incident. Changes to the older and disabled bus passes - times of travel. Get weekly Wirral View updates in your inbox. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. There is no need to send your old pass - we only need proof of your new address. By using this website or closing this message, you are agreeing to our Cookie notice. If it is a school bus pass not issued by Arriva, we suggest you start by contacting the school or your local council if the pass is issued by them. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Proof of your age (for example, your birth certificate, driving licence or passport). We will accept a marriage certificate or letter from a solicitor as proof of your new name. Arriva North West. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. There is a 5 fee to replace a lost or damaged Senior Pass. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. % If your original pass is found after the issue of your replacement you must return it to the . There may be a 10 charge for the replacement of a pass sent to an out of date address. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. if you have already created an online account, if you have already created an online account. You can also replace your stolen bus pass by phoning us on 01634 333 333. Find out more and how to apply on the Merseytravel website. ck3 alexander the great dna. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? Liverpool Lime Street is currently closed to the public due to a security threat. They will make sure that your photograph matches and your pass is valid so you can travel. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. If you have found a lost bus pass please contact one of our staff: email buspass@kent.gov.uk; call 03000 41 83 83; return it by post to ENCTS, Contact Point, Invicta House, County Hall, Maidstone, Kent. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. Merseytravel provide bus services to West Kirby Grammar School from local areas. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. /Length 16938 Metro Card will launch on 2 December, replacing Walrus. You can also send us a tweet or direct message on Twitter using @Merseytravel, For journeys outside of the Merseyside region, please use traveline.info or you can call Traveline directly on 0871 200 22 33. Your supporting evidence must be dated within the last 12-months. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. In the past we have not charged for one of these passes, but from 1st April 2022 there will be a one-off charge of 10 for the concessionary travel pass. /Subtype/Image } !1AQa"q2#BR$3br We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. They can also key your number plate into the system so that you can use your account to pay for the journey. School travel applications - information for parents. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. I have lost my Multi-journey Saver ticket, what should I do? From your bus driver. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 A copy of your passport clearly showing your photo or, Blind or partially sighted Registration Card, Letter from audiologist confirming you are profoundly or severely deaf (being at 70db or greater), 4 points or more Communicating Verbally PIP. Older and disabled bus passes - times of travel can not refund this fee if you are over 60 live. 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