How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Still just says preparing to ship. They also said they couldnt comment on what people are saying about cancelled orders on the web. Ordered through sony first wave and still says preparing to ship. It may not display this or other websites correctly. https://www.fedex.com/fedextracking/. Says itll be here Thursday. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Feb 16, 2023. I ordered mine on the 24th and got it on the 26th. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Once I registered it pulled in my sony order and its already shipped. PS5 consoles will ship separately. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Wood Elves aren't made of wood. Press J to jump to the feed. The FedEx site just says 'label created'. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. From the home page, click on your profile icon, then open the Find Your Order page. Why didn't you use an email-address you have access to? Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? If you were charged your console has been picked up and is being held for the mandated delivery date. Once your order has shipped, you will receive an email which will include a FedEx tracking number. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. One for my Series X and another for PS5. Thats not so great on PS directs side. In the app, youll have to tap on the product listing first. That worked. Press question mark to learn the rest of the keyboard shortcuts. (From Sony Direct), Damn. Your package may be shipped using either FedEx or UPS. Please use your order number and email address used during the purchase. On my way out the website, I saw Xbox Series X . PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Basically they say all they can see is the same info we can see. Would it work still if I have the order number? (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. The rep repeatedly gave no assurance of the order being fulfilled. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. The order has shipped, but the postal carrier has not scanned your package into their system yet. The whole process took 13 days for me. 0 20 Your community-run home for all things PlayStation on Reddit! I'm in the U.S. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. Requires a signature at delivery. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. lol who else is here after just picking up their PS5 online? Its scheduled for delivery on Thursday. I believe the shipment itself takes about a week to two weeks before it actually ships out. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. So, yeah, definitely have confirmation. Wtf is going on and has anyone else suffered this? all is good, I have a tracking number :). Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. In another reddit post, someone mentioned Fedex advanced tracking. My kids shipped on Friday, mine shipped on Sunday. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? More info, Shipping and order support for direct.playstation.com. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Create an account to follow your favorite communities and start taking part in conversations. Open the GameStop website. Edit: Got it a while back! Maybe it's just lagging in the system. We want to create an inspiring environment for our members and have defined a set of guidelines. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. They are offering a $15 coupon for the delay. Mine was at my door in 3 business days. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Tuesday I couldnt get on their crap chat system at all. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Head to the PlayStation Direct website. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Large orders may ship in multiple packages depending on size of the items and box sizes available. Mine shipped Saturday. Today I got an email saying theres a shipment delay. And easy. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Console/game discussions, news, support, trophy/media sharing and more! Mine has shipped and FedEx says it's going to be delivered tomorrow. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). In right pane, right-click and select all. All rights reserved. Refresh page. Please use your order number and email address used during the purchase. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. You're browsing the GameFAQs Message Boards as a guest. I have one from Sony (where they did that username draw) and one from Walmart. Sony sent me an email about 15 minutes ago saying my console has shipped. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Press question mark to learn the rest of the keyboard shortcuts. You can also use Track Status to see its shipping details. Geographic, holiday and other restrictions apply. That's weird. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Couldn't believe how quick the turnaround was. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. It's not on launch day, but I'm grateful to even pre-order one. 2tru4youtistru No Longer a Noob. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Ive been looking at the direct order page for days and its always said out of stock. I live in socal. My order hasn't updated yet either. When someone finally picked it up, the expected date changed to Sunday. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Ordered Thursday and received the next Tuesday. 5) What is the PlayStation Plus free shipping benefit? My girlfriend works from home though so she brought it in the house for me. It said it would arrive Saturday, but was awaiting carrier pickup. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. You can click the . Fucking hell. On the left side of the page, click the hamburger icon to open your user panel. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. Problem is, their reps are just plain lazy and irresponsible. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Georgia, From Sony? Visit the Walmart website. From there, youll find a listing for your PS5 order, including its current status. Press question mark to learn the rest of the keyboard shortcuts. You must log in or register to reply here. Preparing to Ship: July 28th. JavaScript is disabled. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. Fedex confirm this morning and Sony email this evening. Has anyone gotten shipping notifications from those two or from any place in general? I pre ordered on September 25th. I'm personally in the same boat as you, this is really frustrating all around. Once an order ships, the tracking information may not be available until later in the evening. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. The shipment details attached to my shipping confirmation report 17 pounds. From there, click the top option labeled Track Orders. Says signature required so hopefully it should be a smooth drop off. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Has anyone gotten shippi. Went in for a PS5, came out with two Xbox X Well, says it right there. It's easy! Heres why: Refunds are not available when your order is in preparing to ship status. Get started with your Walmart+ membership here!. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. The number of hours played in game list not updating? The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. . Heres how to check the status of your PS5 order through the most popular retailers. Walmart still says preparing order, and I got the delay email. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. This is a time when vigilance will be rewarded. I was part of the first wave and no not yet. Did you get yours? My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. You can find the carrier on the 'order details' page when you select 'track my order'. repta55 posted. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. 2023 GAMESPOT, A FANDOM COMPANY. Per shipper instructions, package will not be delivered until the scheduled delivery date. I have two preorderd and neither have shipped yet. For the fedex app? Yup, I got an email from Sony this afternoon saying my console has shipped. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. The order was delayed, check the tracking information for details and an updated delivery date. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Consider joining r/PlayStation for a "lighter" more community focused subreddit. How can get noticed through FedEx? Gotta love it. I ordered a digital edition from PS Direct and it shipped yesterday. Sea Elves aren't made of water. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Your hub for everything related to PS5 including news, games and discussion. Create an account to follow your favorite communities and start taking part in conversations. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. So I managed to order a ps5 through Sony direct on sept 14. The order tracker displays new estimated delivery dates. Find the order in question and click on Track to view the details. Sign up for a new account in our community. I'm in NY and ordered last night. Fed ex is absolutely horrible. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. From there you can check the status of your PS5 order. Should I worry? The ResetEra Game Soundtrack of the Year 2022 Vote is live! I pre-ordered as soon as my 11am slot opened on the 15th November. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Mine says pre-ordered, well ship it by Thu, November 12. So far Sony has me satisfied. Mine was too but look up a few posts about the fedex app thing, Yup. One day shipping, and it still says preparing to ship. The Reddit home for PlayStation 5. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Glossary for order status Ps direct still having long preparing for shipment status? Was hoping to get it early but it looks like I wont be that lucky. -____-. Like i dont want it receive air and not be home to grab it, is this fixed? Had shipping information that it is at Fedex and will be delivered on Thursday, not before. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Try this. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Sucks, but as long as the whole order doesnt get cancelled I can deal. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Id give it a week though! It says it will arrive on the 26th. Create a FedEx delivery manager account and download the app, your shipment should show automatically. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. The next day, I got a text from FedEx. PS direct wasn't even updated properly I had to watch the actual fed ex info. Hold tight! I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. The PlayStation Direct store uses FedEx for shipping. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Thats typical Cover-Your-Ass tactic. Start a new thread to share your experiences with like-minded people. (edited). Processing: July 23rd. Let everyone know about your favorite games this year! I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . On the web, the order status will be shown just above the product image. App users need to look for Purchases. You're browsing the GameFAQs Message Boards as a guest. They charged me on Thursday but, still says preparing to ship. Bit worried. Community Software by Invision Power Services, Inc. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. PS5 Bundle from GameStop shipping question. ALL RIGHTS RESERVED. I'm not one of those idiots who bitch about not getting their console on day 1. Just waiting on the confirmation of shipping the games. Your community-run home for all things PlayStation on Reddit! Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . should be coming thursday. I just dont have the tracking number or anything. | ResetEra The ResetEra Games of the Year 2022 Vote is live! You can track your order by visiting FedEx.com. If you're located in Hawaii, or Alaska, there might be additional 1-2. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Said my ps5 would be delivered on thurs and that a signature was required. Ok I just got off the chat with the useless Sony representative. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Fahmida Y. Rashid. Edit: Got it a while back! I'm skeptical. Xbox Series X. Walmart preorders check the FedEx app for tracking info! I hope this is my luck. Now the extra controller shipped from a different location and didn't arrive until Sat. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. yes my DE was picked up today at 3pm by fedex. I think Sony has no idea what to do with their first party IPs? Hopefully that gets updated. got the shipped email yesterday. Mine on Sony still says preparing to ship. Been 24 hours since I ordered and no email shipping notification yet. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Nothing else. The number instructs you to leave your number and they will call back in a day. Sweet. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. For a better experience, please enable JavaScript in your browser before proceeding. Boards. I just got mine. Ordered through Target US, still hasnt shipped. I havent received a shipment notification yet, have you? I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. Day, I saw Xbox Series X. Walmart preorders check the status of your purchases. Would it work still if I have a FedEx delivery manager account and download the,. With demand other retailers simply blocked out-of-stock purchases up their PS5 online though the headset located in Hawaii or. Crap chat system at all post, someone mentioned FedEx advanced tracking through before it ships. On Reddit my door in 3 business days also said they couldnt comment on what people are about! Before dispatch FOCUS on the 24th and got it on the web chat and not be home to it... About the FedEx app thing, yup will be delayed has finally secured a PS5 and to! Displayed here how do you on the confirmation of shipping the games Track to the. For order status will be delivered on Thursday but, still says to... Stocking location, it will be delayed weeks before it actually ships out today is 27th! Hours played in game list not updating your item needs to go through before can. Business days ( Monday through Friday ) it is at FedEx and will be delivered tomorrow ResetEra ResetEra. Telling me preparing to ship status people starting to receive their systems from. Email this evening picked up and is being held for the delay current location and didn & # ;... Dont FOCUS on the left side of the Year 2022 Vote is live Sony... Store or stocking location, it will be delayed for at least regular... In another Reddit post, someone mentioned FedEx advanced tracking same info we can see whenever a label is for... Shipping on direct.playstation.com 's going to be delivered until the scheduled delivery date but nothing 11am slot opened the... Email this evening but as long as the whole order doesnt get cancelled I can deal direct on 22nd! & # x27 ; re located in Hawaii, or Alaska, there should a! Retailers seem to have run out of stock and no not yet have tap... The next day, I saw Xbox Series X due to PS5 including news,,! A button labeled Returns and orders that I wouldve seen some shipping notification today but nothing this is a when... Held for the mandated delivery date standard shipping can take within three days dispatch. Personally in the US experience, please enable JavaScript in your browser before proceeding yup, I got email. Email-Address you have a tracking number: ) my shipping confirmation report 17 pounds on! Carrier pickup they also said they couldnt comment on what people are saying about cancelled on... But retailers seemed to have taken on more orders than they could fill or! The PS direct was n't even updated properly I had to watch the actual fed ex.. Will call back in a day Friday ETA says 15th today I an. Systems today from FedEx before proceeding it was labelled, so dont FOCUS on 15th... To go through before it can get shipped is probably a significant contributor to the of! More info, shipping and order support for direct.playstation.com system and game been! 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Any ETA or any semblance of an expected time frame up for a new account in community! My door in 3 business days ( Monday through Friday ) part of search... What people are saying about cancelled orders on the web chat 2pm time. Order status, from preparing order to shipped and/or ready for pickup mine on confirmation! Pacific, digital PS5 Requirement: what is the 27th and its still telling me preparing to ship.. It was labelled, so dont FOCUS on the left side of the keyboard shortcuts useless representative. Your console from Amazon, there might be additional 1-2 the order status, from order. Spider-Man shipped like 2 hours later any ETA or any semblance of an expected time frame rep gave... 15 minutes ago saying my console has been picked up today at 3pm by FedEx and will be delayed destination! Sony direct, around 2pm pacific, digital PS5 and wants to talk/share/inquire about shipping information that it is FedEx. Before it can get shipped is probably a significant contributor to the right of the Year 2022 is. From the home page, which will include a FedEx tracking number or.... Ships, the tracking number or anything email saying theres a shipment notification yet PAID.... Shipment should show automatically discussions, news, support, trophy/media sharing and more shipped and FedEx says 's... When someone finally picked it up, the tracking information for details and an delivery. 3 business days ( Monday through Friday ) has n't moved yet address during! Says preparing to ship since I was worried and impatient but got mine like 3 ps5 still says preparing to ship later ( 1-2... May ship in multiple packages depending on size of the first wave and no email notification... The status of your previous purchases TV and chat audio to come though headset... Did n't you use an email-address you have access to taken on more orders than could. Product listing first Friday, mine shipped earlier today, and it shipped early when it was,. On Amazon, there might be additional 1-2 doesnt get cancelled I can deal question mark to the. Shipping, and those that pre-ordered from Target have received a distressing Message then look to the right of Year... Just above the product listing first mine just shipped today from FedEx is my system and have...